Sound condensed ! Awful !

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  • Updated 4 weeks ago
  • (Edited)
I have a problem with Camtasia : everything is right until I listen to what I made, either in Camtasia itself or in Youtube... At some moments, the sound is condensed... So, listening to it, the sound jumps occasionnally... Of course it's unpleasant and the result is not professional. We paid Camtasia expensive enough to not have this kind of problem !
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Ishtar Matus-Echaiz

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Posted 4 weeks ago

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dainis

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just hang in there with tech support and figure out how u need to record -- what file type -- what settings -- etc. 

audio settings would look like this
MP3 44.1kHz, 128kBit/s, stereo
PCM 44.1kHz,16 bit, stereo

i am a professional composer and work with sound in Camtasia a lot. 

honestly, i am very impressed with Camtasia -- so i'd recommend u just contact their team and go through your whole process slowly. 

my guess is that you'll be able to make a few adjustments to your settings and your process will work just fine. 


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Paul Middlin, Employee

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yes, please contact our tech support so we can take a closer look at the behavior:
https://support.techsmith.com
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Ishtar Matus-Echaiz

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with this link, where do I go next? 
how a tech will directly take care of my problem? 
i always arrive to the forum in english 
i do not see any other thing
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Paul Middlin, Employee

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Click on "Submit a ticket"
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Ishtar Matus-Echaiz

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i really would like to have somebody to take care of this problem which is bothersome