Sound issues

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  • Problem
  • Updated 2 years ago
I am very new user of camtasia. I have one problem which is when I import some media in timeline and play it , so video is playing but sound in the video is not coming. what i do to resolve this problem. please solve my problem
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Posted 2 years ago

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Photo of erik.groenhaug


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I guess you may start by checking what sound devices you have linked to cantasia, and that the volume is set correctly .
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Brian Nystrom

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It may also help to know what type of media is giving you the problem. 
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Paul Middlin, Employee

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yes, it is possible that the video "codec" (how the video is made) is supported, but not the audio codec.