Sound issues

  • 1
  • Problem
  • Updated 4 months ago
I am very new user of camtasia. I have one problem which is when I import some media in timeline and play it , so video is playing but sound in the video is not coming. what i do to resolve this problem. please solve my problem
Photo of msmile02.4


  • 1 Post
  • 0 Reply Likes

Posted 4 months ago

  • 1
Photo of erik.groenhaug


  • 84 Posts
  • 31 Reply Likes
I guess you may start by checking what sound devices you have linked to cantasia, and that the volume is set correctly .
Photo of bnystrom


  • 186 Posts
  • 87 Reply Likes
It may also help to know what type of media is giving you the problem. 
Photo of Paul Middlin

Paul Middlin, Employee

  • 835 Posts
  • 185 Reply Likes
yes, it is possible that the video "codec" (how the video is made) is supported, but not the audio codec.