Spotlight broken In CS9?

  • 1
  • Question
  • Updated 2 years ago
  • Answered
When I select spotlight in annotations, then add it to the timeline above a capture video, the box appears but the background is just black.  It is not dimmable and I don't seem to find any properties pertaining to it?  
Photo of Jeff Kloth

Jeff Kloth

  • 34 Posts
  • 3 Reply Likes

Posted 2 years ago

  • 1
Photo of Rick Stone

Rick Stone

  • 4506 Posts
  • 2013 Reply Likes
Hi there

If you click on the spotlight item in the timeline, do the properties appear then? (assuming here that properties panel is visible)

If so, try clicking into the X and Y fields and typing 0 (zero) and see if the actual spotlight appears.



Cheers... Rick :)
Photo of Kelly Mullins

Kelly Mullins, TechSmith Employee & Helper

  • 2738 Posts
  • 566 Reply Likes
Hi Jeff,

Select the Spotlight Annotation, then click the Properties button on the right side of the editing canvas - this is even level with the playback icons.

When you open the properties, you will see the tabs at the top of that pane that contain the options for that animation.

Kelly
User Assistance
TechSmith
Photo of Jeff Kloth

Jeff Kloth

  • 34 Posts
  • 3 Reply Likes
No go.  I can see properties for the selected annotation.  The opacity and intensity sliders move but do nothing to the image.  The "spotlight" box is moveable and scalable and shows the full brightness video from the layer beneath but the borders and beyond are just black and not showing any video.  I did use spotlight in 8 so I know how this should work.  JK
Photo of Rick Stone

Rick Stone

  • 4506 Posts
  • 2013 Reply Likes
Sounds like your machine may need a video driver update or something.

I'd advise contacting support.

Techsmith offers FREE Support! (Free, as in no charge. Nada. Zippo! Seriously, they will try to help and not ask for anything. If you don't believe it, try them out!)

https://support.techsmith.com/hc/en-u...

1-517-381-2300 or 1-800-517-3001 (U.S. & Canada Only)

8:00 AM to 7:00 PM EST Monday - Friday
Photo of Jeff Kloth

Jeff Kloth

  • 34 Posts
  • 3 Reply Likes
Thanks all:  I resolved this by downloading and reinstalling CS9...  
Photo of Kelly Mullins

Kelly Mullins, TechSmith Employee & Helper

  • 2738 Posts
  • 566 Reply Likes
Great! Thanks for letting us know, Jeff.
We appreciate that!
Kelly