Stagit 12 not for XP! So you just threw me away as a customer with a 3 year maintenance agreement.

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  • Updated 6 years ago

Snagit 12 will not install on my XP pro computer. I have to have XP because I run several programs for my business that require it. There is no compromise here, without XP, I am out of business. So you have left me in the dust right after I purchased a 3 year maintenance agreement. SnagIt is a vital part of my work and I use it every day. Why would you exclude so many of us who are still reliant on XP? FYI I purchased Snagit because XP did not have a good screen capture option in the first place. Your software was the best available.

Phillip B May


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Phillip B May

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Posted 6 years ago

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Photo of Kerry


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Hi Philip,

We strongly apologize for your frustration. Many software companies including Microsoft have been dropping support for XP. As a company decision, it is something that we deemed necessary moving forward.

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