Sticky 'Alt' key in Photoshop when cloning and recording a video using Snagit 4.1.10

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When recording a video using Snagit 4.1.10 with Adobe Photoshop CC2018 I get a random problem with the alt key when using the cloning tool. Sometimes the alt key works as normal and sometimes I have to press it several times before it swaps between capture and paint. I've tried every setting I can think of in Photoshop and the disabled all the Hotkeys in Snagit; to no avail. Has anyone had a similar experience and if so did you solve it and how? I am on a Mac using OS X El Capitan.
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Posted 1 year ago

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Photo of Gary Coyne

Gary Coyne

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First try updating your OS to either Sierra or High Sierra. El Cap is no longer supported* so that "may" be the issue.

*lack of support means that things may work but if they do not Adobe is not obligated to fix them.

Good luck