Still No Folders View

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With every release, I search with hope for the return of Folders View. Sadly, Snagit 2018 does include this feature so I'll keep using release 10. The absence of Folder's View is a deal-breaker for me, despite the many  attractive new features in the 2018 release. I have hundreds of *.snag files and need to be able to view them. I cannot do that in Windows Explorer. I've never understood why you removed this feature.
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Lore Eargle

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  • disappointed

Posted 1 year ago

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Rick Grunwald

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+1 here
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jasons

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Workaround = click open in snagit and have antoher explorer window open where you want to go and click in the folder you want to go to and the snagit open window should follow.

Not a fix but may help you save some time.

Also, something that help me greatly along these lines would be filebox extender.
Very handy for this and other navigation steps.

HTH

EDIT: Wait perhaps I am misunderstanding your problem as I really didn’t even look in snagit before I posted.

In snagit 13 when I click file > open I have a folder tree on the left.

Is that what you are referring to as "folders view"?

If so then that would indicate it may be a windows issue and not snagit.
(Edited)
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Albert CLAESEN

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Are you looking for your collection of *.SNAG-files?

If you click in the Snagit Editor on 'Library' you get a directory structure with all the snag-files or saved png-files.



The place where SnagIt keeps all this files, you can elect.

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Lore Eargle

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Albert,

Thanks for your response.
Which version of Snagit are you using? The Folders View that was available through release 10, disappeared in release 11. Are you saying the feature has been restored in a later release?

Lore
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Rick Grunwald

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+1 for a folder view
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jasons

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@Lore Eargle is the Image that @Albert CLAESEN posted what you are referring to as "folders view"?

I have the same thing in snagit v13.
(Edited)
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Albert CLAESEN

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Hello Lore

I'm not shure I understand you right (I am Dutch speaking, my English is not so good) but I think you are looking for the captures you made in Snagit?

I am a regular user of SnagIt from version 8 and had all the versions until now 2018.
My OS is Windows 10 Pro but I have still a computer with Windows 7 and SnagIt 11 and 12.

I had a look in the older versions of SnagIt and I found still my captures (from 2009 until 2017) in version 11, version 12 and 13 and now 2018;

From version 11 until now I have folders, only a little bit different looking but the same principle.
The captures I take are in all these versions in a folder called 'Snagitstore', These folders you can place where you want like I showed in my previous message.

I give you some examples:

In SnagIt 11 (Windows 7) it is called 'Folders' but you can reach them in the menubar under 'View' as 'Library'



The standard place for the library is C:\Users\your login\AppData\Local\TechSmith\SnagIt\Datastore
But you can change the location and the standard extension (.snag or png or ...) under 'Share' - 'Outputs'



In SnagIt 12 (Windows 7) it is almost the same, only some difference in layout:







For SnagIt 13 and 2018 is practically the same as I showed before.

Please don't forget the setting to 'Automatically save new image captures in the library!

Is this what you where looking for or did I misunderstand you?

Vriendelijke groet

Albert
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Lore Eargle

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How interesting, Albert. Thank you for responding, especially with such detail. I'm grateful to see that the feature is available. When you have a moment, you might want to glance at this thread from a few years ago. https://feedback.techsmith.com/techsmith/topics/folders_view_is_gone_in_library_v11_4
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Rick Grunwald

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That thread basically says "tough sh*t we removed it and won't put it back"
Despite the fact that it crippled the workflow of so many people, they remain true to their word. However I would love to know how removing it contributed to a "smoother user experience"
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Lore Eargle

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That's what's strange, Rick. The feature is still available! I just upgraded because I can now (still?) display all the images including snags within Snagit.
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Rick Grunwald

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That is not a folder view. The library is view of thumbnails of snags with some ability to use tags. Many of us don't find it especially useful
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Lore Eargle

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Rick, Now that I have used the Library feature, I totally agree. I cannot browse through my directories the way I need to. Google Drive is accessible but not Google Team Drives, where I store images. I've tried tagging images as I open them but what Snagit chooses to display in the Library is capricious. 
I'm back to hoping for Folders View. <bleh>
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Rick Grunwald

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When version 12 arrived so much was broken. It seems that the attitude was like that of Microsoft "screw you - you will do it the way we tell you" or some such

I don't know why they removed, broke and crippled things like they did but they seem to be listening better these days.

If not a return to folder view, what do they have that replaces it? An explanation from Techsmith might go a way ... if they have a different WORKABLE way to accomplish the same thing
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Mike62

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+1 for folders view.
There were a -lot- of complaints after the release of 11.4
See
- Folders tab missing in Library in 11.4    
- Folders view is gone in Library V11.4

As for the library, personally, I hardly ever use it.
Just now I checked the Library. It would at least be handy being able to:
1) add 'Location' (folder path) to the columns
2) have a kind of 'jump to the folder', or 'open path' feature

=


=
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Lore Eargle

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Albert,

Thanks for taking the time to give me so much detail. I've now set a Google Team Drive as the DataStore, In the Library, I don't see a way to browse to the folders that I need. If I click Images in the Library, I see a matrix of files, some with dates and a much smaller number with names. This is not helpful. I need to see them in the folders and with their names. The Windows Explorer link in the Applications section of the tree on the left of the Library displays four icons for images. Two of the icons have a size of 0k so they do not open. The other two have dates but not names, although they actually are named. The two images that do open are not in the same folder. I cannot understand how this architecture is useful.
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Albert CLAESEN

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Sorry, but I don't understand what you mean by 'library is not a folder'?
How does a folder have to look?

As I mentioned before, in the library I can see the different folders (even automaticly divided in year, month and day) and I can see all my captures as pictures or as names like I saved them (dates, numbers or names)



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Rick Grunwald

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WIthin snagit the library is not a folder but rather a view of captures that may be all over your hard drive
The default save location for a new install is  MY DOCUMENTS / SNAGIT and can be found with Windows explorer
I tend to keep my captures in subfolders but they CAN be elsewhere on the hard drive and still be seen in the library

We're saying it would be nice to have a button (or something) where you could quickly find snags that are not in the library for some reason
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Albert CLAESEN

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Thank you for the explanation.

I use the library for the normal use of my captures and as a real filemanager I'm using 'Total Commander'. In that I can rightclick any file and select where I like to open it.
If this is a picture or a screencapture, I can open it directly in Snagit.

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patt_thomasson

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I'd like to see Folder View brought back too.

I made use of it extensively prior to v11. It disappeared v11dotSomething.

They brought back text capture so perhaps there's hope Folder View could return. The Library was much more useful back in the v10 and older time frame.
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Rick Grunwald

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I *** THINK *** the answer might be; USE WINDOWS EXPLORER
I too used the folder view. They have changed things so we now need a lot more clicks to accomplish things
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jasons

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Win7 64 bit snagit 2018

When i rightclick on an image i go to open with and there's snagit editor.
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Rick Grunwald

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You can do that of course. If it is s SNAG file just double click it
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jasons

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Thanks Rick,

No I  was referring to files that are NOT snag files.

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Lore Eargle

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From Windows Explorer, of course, I can open Snagit files. I cannot, however, see a preview of a snag. Folders View in versions 10 and before showed a thumbnail of each image so that I could easily see which file I want to open without having to open it first. I could resize the thumbnails as well. Since Snagit 2018 consistently crashes my machine (locks up everything, including Task Manager), I'm now using Snagit 10 again.
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Rick Grunwald

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There is no thumbnail in the SNAG file. We have been asking for it especially since the folder view is gone
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Lore Eargle

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I just looked at the thread on this topic that began 4 years ago and now has 44 responses
 = complaints + true frustration with the result of former dedicated Snagit users reverting to earlier versions or abandoning Snagit in favor of competing products. Seriously, TechSmith?! Would it really take a prohibitive effort to restore a feature that is causing you to lose formerly faithful users, who, as I used to do, recommended Snagit to everyone who asks what we use to create and edit screenshots?
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apicella

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This reply was created from a merged topic originally titled Folders view is gone in Library V11.4..

Folders view is gone in Library V11.4. I have thousands of .snag files in folders for training manuals and updating them is now EXTREMELY cumbersome since I can not preview the file before I open it in browse. Please reconsider the impact on long time users that have accumulated many library files over the years. Thank you.
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Chris Larson, Snagit Technical Product Manager

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Official Response
Hello all,

This might not be exactly what some of you are looking for. And it was obviously a long time coming. But I did want to let you know that with Snagit 2019, you can now preview SNAG files directly in Windows Explorer. So you can organize your SNAG files into whatever folders you want on your computer and quickly scan to find the right files without having to open them in Snagit first. I realize this might be too little too late for some of you, but feel free to try out the demo version of Snagit 2019 to see if this works for you. It should work with all previously created SNAG files.

 

If you have any troubles, please don't hesitate to open a ticket with our Support team and we can get to the bottom of it. You can see what else is in Snagit 2019 here.

Edit: a copy and paste error made my grammar subpar
(Edited)
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Rick Grunwald

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Thank you for this
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anuhea55

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Chris Larson, can this demo version work with the old 11.3 version, or do I end up overriding the old.  I may want to check this out, but do not want to delete the old
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Rick Stone

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I'm not Chris Larson of course, but generally speaking, I find that different versions easily coexist on the same machine.
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jasons

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@anuhea55
Make sure you install it to a different path than your original installation.


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Chris Larson, Snagit Technical Product Manager

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Yes, as Rick said, they should work side-by-side. I currently have them both installed on my PC.
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anuhea55

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Alright guys, I loaded the 15day 2019 trial..goes into a Snagit 2019 folder..it works with my old v11.3.  So I go into the 2019 Editor and the Library (has year dates and Applications with stored files) replaces the Tab (same/similar to Library) and of course there is no Folder view.  When looking at the Explorer view like the one Chris Larson displayed above...yes I can see single select pic of files in my Snagit folder.  But you must individual select, and probably cannot go directly to the Editor with it if you want to modify.  So, there still is no viewing of all the files in a folder.  Only available is Snagit Editor view of the Library format (or old Tabs).  I guess, it is better than NOTHING.  Maybe change of individuals workflow is needed for future projects, although, I'm not sure how to name and/or save files by a project type title.  Must end up just looking at a date or application....
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Paul

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... I'm not sure how to name and/or save files by a project type title

In the Library, create a tag for the project name.  It's a one-time operation.  Thereafter that tag is available for reselection.  Onc you have tagged an entry in the library it's job done - no need to save anything
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anuhea55

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Paul, you said to create a tag in the Library....I had a look and was not exactly sure how to do in v2019...did not want to mess up.  Using Tab Names to store project files could be a cool way to organize files by 'project names' going forward for new work.  However, for old projects, folders are the only way to find (either in Explorer or Editor folder).  I brought home lots of work projects and stored on my PC either internally or on a flash drive.  Editor Folder option is the only way to view these multiple files all together and be able to edit/modify or even view all at once.  The Explorer view of a Snag file works, but you can only see one file at a time....not the whole project of files at one time.  Am I missing something?
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Rick Grunwald

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You are talking about files you are bringing home. You will have to load them into snagit. Open windows explorer and highlight a bunch at a time and open them
Then in the library, Highlight in bulk and add the tags you want
I don't think an internal file explorer would have helped much
But that works and is faster than it sounds if I am understanding your issue correctly
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Joe Morgan

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I think you're overlooking the most import point here.

The process becomes streamlined "After" the files are imported into SnagIt. Not until.

With folders view, you didn't have to import them at all.They were accessible from within the UI, and no importing necessary.

Regards,Joe
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Rick Grunwald

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@anuhea55 Please read my reply correctly. It is not meant as a diatribe for or against a folder view
I was merely a way of loading a bunch of external files into your library and working them. Nothing more
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Paul

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anuhea55

You can add tags to one or more images in the tray in the Editor or in the Library.  Select the items and then look in the bottom left corner (just above the tray in the Editor)
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anuhea55

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Thanks Paul, I see the Tag button appearing on the bottom left of v2019.  I also started reading the ? Help there too.  Again, going forward, that might be a way to create a Tag for project...but, the Tagging must be done via the Library.

I'll watch Joe Morgans video below and read Ror Martins comments about the Tabs growing. 

For files out side of Snagit library, I'm guessing they need importing into the library, then selected and tagged.  The folder concept allows me to just go find where they are (even on flash drive) and view/edit/modify from anywhere.  For now, v11.3 works and is all I need till I loose my computer....It's been a thrill reading all the new excitement on this old subject.  Thank you guys for bringing back this item.
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Paul

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I'm not sure you can import existing files to the Library. :(

Tagging can be done in the Editor as well as in the Library
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anuhea55

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Paul, if tagging is only available from inside the Editor or Library, how would either of those be able to recognize my external folders if I cannot Import...this could be a real bummer.
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Joe Morgan

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I'm afraid Paul's right.
I've been playing around with this. The only way to get an image into the Library is to open it in the editor and save it as an image.
You could go to the data store and dump images in their. But SnagIt assigns its own form of metadata to all the images when you save them. Plus, the data store is actually designed to house unsaved snag files. The library keeps track of where saved images are stored.
So I believe all you would do is create a huge mess. That cannot be organized because the metadata is incorrect. I didn't test the theory.
(Edited)
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Rick Stone

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I would have to respectfully disagree. Since learning about the feature to drag from the recents tray, I very seldom actually save images any longer.  I almost exclusively work via the drag and drop from the recents tray.

My typical mode of operating is to either copy an image, then paste into the editor, or to use SnagIt to capture an image. I may modify it slightly after, but all I do once I'm finished is drag to Pinterest or to the facebook to use it. It never gets saved anywhere. And my library is full of these images.

So for me, it seems that all you have to do to get it in the library is to have had an image open in the editor. Once you do that, it gets added to the library.

Cheers... Rick :)
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Joe Morgan

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Your omitting the fact that this is no cut and dry operation for bringing in a lot of images.

And you say you're modifying them as well. Then dragging them to Pinterest or Facebook which is the third operation after which they appear in the library.

So yeah I guess there's other ways to force them to appear in the library.

So,I stand corrected.

But this is no simple or basic operation. It's an extremely long way around to bring images into the library, if your only goal is to simply bring images into library. Then tag them. This is no solution, nor is this good news.

Which folders view allowed you to do quite easily. And that's the crux of the problem, now that's folders view was removed. And once again, at the heart of the real problem.
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Rick Stone

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Actually, I was simply making a clarification to an inaccurate conclusion. Since the assertion was made that:

"The only way to get an image into the Library is to open it in the editor and save it as an image."

The saving as an image part is simply not necessary and a wasted action. The other information was only to illustrate that this is how I noticed it, because I so seldom actually perform saves on my images. At no point was I suggesting that this was an efficient way to coax a swarm of images into the library.

As for making modifications, that point seems moot, because that's also an intermittent thing. Sometimes I do, but more often not. The SnagIt editor is mostly a transport mechanism. Pinterest doesn't support pasting. But thankfully it does allow the dragging and dropping. So I just paste into SnagIt, then drag from there.

Cheers... Rick :)
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Joe Morgan

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Fair enough, is just that the deeper I've dug into folders view. Because I didn't use it in the past.
The more I realize just how much has been lost.
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Lore Eargle

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That would be perfect but apparently is not available in the version of Windows that is on my corporate computer. Maybe the version that is endlessly downloading and installing right now on my computer will have that feature. Thanks for responding this post with this update.
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Rick Stone

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I've not known a version of Windows to not offer thumbnails view. I am able to see SNAG files in my thumbnails view of Windows.
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Rick Grunwald

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It is not useful unless one has large or extra large icons invoked. You know that but I am putting it here for others. It is useless in (say) list view for example
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Paul

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I agree with you Joe, but is that any different to any other image file?

I guess a photo might be recognisable with a small thumbnail, because of the nature of the image, whereas one screenshot may be indistinguishable from another.
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Rick Stone

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Indeed I too agree that teeny tiny thumbnails aren't all that helpful. And as Paul pointed out, especially with a screen shot of an app.

What has to be frustrating for folks that do development work is when certain things are simply available via the operating system and requests are received to take programming actions that seemingly reinvent the wheel for certain aspects.
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davidlambert

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Two comments for Rick. One, until the most recent release (or possibly 2018, but I only just found out about it recently) there was no previewer available for Windows Explorer. I could not view *.snag files except in SnagIt Editor. Two, they aren't re-inventing anything, just putting it back since it existed before.
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Paul

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David, I think it would be a reinvention because I *think* the development platform has changed. :(
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Rick Stone

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Indeed I do believe the ability to reveal the image thumbnail is a new feature that just emerged.

I do understand that TechSmith removed the "folders view" at some point because I do recall seeing some outcry about that. Only TechSmith can really tell us (should they choose to do so) about whether it is easy or not to simply "put it back". My gut says that they likely changed something about the development platform that caused the change. But only TechSmith can answer that with any real authority. ;)

Cheers... Rick :)
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Lore Eargle

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Techsmith responded long ago that Folders View "confused new users" and that is why they removed it. Many of us long-time users objected but Techsmith was adamant at the time that we could use Explorer. Explorer does not display Snagit files as images.
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Paul

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Explorer does not display Snagit files as images.
It does now.
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Lore Eargle

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Not for me.
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Lore Eargle

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My PC has Windows 10 release 1607, which our corporate IT just installed. According to "Checking for Updates," I have the latest version of Snagit 19. I have set Windows file associations to use Snagit to open GIF, JPEG, JPG, PNG, SNAG, and WMF files. These open in Snagit. Explorer displays none of them as images. If there's something I haven't done, let me know what that is and I will try it.
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Daniel Foster, Snagit strategy lead

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Hi Lore - can you check Help > About Snagit for the version number and confirm that it is 2019.1? Just to double-check that there isn't a problem with the updater that might be preventing you from getting the latest.
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Lore Eargle

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2019.1.0 (64 Bit) (Build 2653) - 12/4/2018
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Rick Stone

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Hi there

Perhaps you could capture a screen shot of what your Windows Explorer looks like and share it here?

Windows Explorer offers several different views. Some of the views offer Thumbnails. But you have to command Explorer to show those. My thought is that you may be stuck in "Details" view. Or possibly being prevented from switching by your network admins via a policy. But it would be helpful to see what you are seeing in order to offer suggestions of what to try.

In case it helps, here is a video showing me changing views on a folder using Windows Explorer.

https://www.screencast.com/t/1tEZ3oDmSmNm

Cheers... Rick :)

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Daniel Foster, Snagit strategy lead

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Sounds like it could be a bug, Lore. Troubleshooting here in the community site is fine if you prefer it. But you can also open a support ticket and an agent will help diagnose and resolve the issue via email or screenshare: https://support.techsmith.com/hc/en-us/requests/new

There's no charge for tech support from TechSmith.
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anuhea55

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I also am on Win 10, probably on 1607 too since I keep doing updates.  I have v11.3 and just downloaded the trial version of v2019.  When I use Explorer to view my folder (residing on a work Flash drive folder)....single click a **.SNAG file, I see a Snagit Preview appearing on the Right side of my Explorer screen.  I have this Detail screen turned on under Explorer/view/Detail Pane.  IYou can also select the Preview Pane too.  I default Detail for mine.)  Individual selections of ***.SNAG file, stored in other folders, produce similar displays....So, You can preview, one at a time.  NOW, I'm not sure if this Feature was part of the v2019 load since I've never needed it since v11.3 had folders.  FOLDERS in v11.3 STILL THE BEST!

Now, when I double click this same file, my v11.3 Editor opens and NOTmy v2019 editor, that has no folders, just library.  Snagit is the default Application used to open any **.SNAG files.  Note, I do not have Sangit loaded at StartUP, so I must choose which version to use...so why did v11.3 Editor open with double click?  Also, Was the Explorer view only made possible of my Loading v2019, or was some form of this available in prior versions....someone posted that v2018 did not have this feature.




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Chris Larson, Snagit Technical Product Manager

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Rick shows switching between icon views (2), which should work, but there is also the "preview pane" toggle button (1) that you can use in details view.

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anuhea55

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Here is the actual double click of the Explorer file that opened up in v11.3 Editor.  My previous jpg was a snagit copy of Explorer listing and not the actual **.SNAG
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jasons

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@anuhea55
You have snagit 11 set to open images by default instead of snagit 19.

The "default" is static and does not change depending on which version you open at startup.

ALSO to see snagit thumbnails try this:
  1. Open File Explorer.
  2. Click on the View tab.
  3. Click Options to open Folder Options.
  4. Click on the View tab.
  5. Make sure to clear the check mark for the Always show icons, never thumbnails option.
  6. Click Apply.
  7. Click OK to complete the task.

(Edited)
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Rick Stone

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It seems odd to hear that the older version is opening when a newer version has been installed. Normally, when an installation occurs, it configures itself as "THE" application to be used to open files when double-clicked by the user. I see this all the time in other support forums I participate in where folks complain because they are "trying out" a new version and they really dislike that when they double-click, the NEW version opens when they just wanted to stick with the old version.

I suppose it's possible that for some reason after installing the new version that a reinstall of the older version has occurred. I suppose that could cause a change. Or it's also possible that one specifically elected to manipulate things so that the older version opens. Although, that seems unlikely given what appears to be surprise that a different version than is expected is showing up.

Cheers... Rick :)
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Lore Eargle

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jasons, you have solved my problem! Thank you more than I can convey! I would send you an Amazon gift card if I  knew where to send it.
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anuhea55

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Jasons, yes I do have "Always show icons" as unchecked as you stated above.  As Rick Stone said above, Double clicking a *.SNAG file and having it open in v11.3 (since I see Tab/Folder) and not in the trial v2019 may be in question...maybe I have to pay instead of just the trial version.  I have not tried to re-associate SNAG files to the new v2019, since no folder view, so cannot find my Flash Drive files.

I guess we can all see an Explorer view of snag files, again, not sure if it only with v2019.  Still, it is one file at a time, and this whole thread is NO FOLDER VIEW's
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jasons

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Whatever your file association is for images is what is going to open.

As I  said it is static and not dynamic so it remains constant and doesn't change.


Here is folder view of snag files: (NOT one file at a time)




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Ror Martin

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I purchased  the ‘upgrade’ to 2019. My file association automatically switched from 11 to 2019 for .snag files. But your image is the piece that is killing those of us who rely on folders. You’ve got one single folder buried deep in the bowels of the %system%\users\username\apps\local\techsmith\snagit\datastore. That is the challenge we’re talking about.  Saving an edited (or unedited) SnagIt capture to “any” folder, will not grab the associated .snag file with it. I can understand why this is ugly for Techsmith to deal with. Hence I’m now transitioning over to using Tags. However, that too is hugely limiting since we can’t ‘group’ tags by, say, project name. That being said, I do like how 2019 functions, so I’m not ready to drink someone else's Kool Aid (read; Windows 10 new capture tool).
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anuhea55

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jasons...You are correct!  I forgot that I was in Details view and not in the Large Icon Thumbnails view.  Man, where was I...So has this been available for many versions.  Shouldn't this be part of the Win10 update that allows SNAG files association.  Double clicking a file from here still opens a v11.3 Editor (Could this be because I used v11.3 or lower to created the image?)

So, we now can at least thumbnail view SNAG files located where-ever in my many folders and flash.  I guess this is way better than the issues of No Folder in the earlier releases of this program.

Does anyone know if the recent Win10 update brought this thumbnail view about in conjunction with v2019 edition?
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Ror Martin

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@anuhea55, I would suspect that Techsmith added a codec to the 2018 (or possibly earlier) releases. Only way to test would be for someone who hasn't loaded any SnagIt version after 11 to test the water in Win10 and report back. Since you and I have upgraded, no telling, because even if you uninstall 2019, the codec will likely remain behind (but I'm not planning on testing that theory ;)  )
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davidlambert

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I have attached a screen capture showing the difference between 'Extra large icons' and a preview of the selected file in the preview pane. As you can see, there is a HUGE difference in size and you can still see the detail. As has been mentioned elsewhere, you are limited to seeing only one file at a time in this fashion.
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davidlambert

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I just discovered that we can't upload Techsmith's own file format (*.snag) files to this forum. How absurd.
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davidlambert

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Also, I suspect that the previewer was developed by Techsmith and is not part of Windows 10. If you don't have a version of SnagIt installed, you won't see previews of *.snag files.
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Daniel Foster, Snagit strategy lead

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@Ror Martin and @anuhea55 - this "thumbnail-in-Windows-Explorer" functionality was introduced in Snagit 2019.1. 

@Ror Martin - you can "nest" tags in a sense...just create a tag for the project and a tag for the topic within the project and apply both tags to a capture.
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jasons

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@anuhea55
1. Click on start
2. Click on control panel
3. Click on default programs
4. See what your defaults are and check/change your defaults

HTH

(Edited)
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Ror Martin

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@Daniel Foster, thank you for an 'official' response, guess you guys really are reading our comments. Okay, I agree double tagging is one strategy. However, can you collapse the "master" tag when searching for tags? In other words, display (or have the option to display) the Master Tag "Group" either expanded or collapsed.
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Rick Stone

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As for the question about thumbnails in Windows Explorer, I believe that dates back as far as Windows XP.
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Rick Stone

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davidlambert - Note that this forum is managed by a different company. The name is GetSatisfaction. I believe TechSmith is only one customer of many that use this platform. As such, it's not surprising that snag files aren't understood by the forum software as they are proprietary to the TechSmith SnagIt application. ;)
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anuhea55

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Thanks David Foster for the version where update....I have a trial version, I'm guessing my Explorer View of snag file will disappear in 14days.

jasons, I don't want to yet associate my snag files to v2019, since I have trial

I have a Large Icon view and an Extra Large icon view....not bad for viewing.  This might work...way better than before.


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Daniel Foster, Snagit strategy lead

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@Ror Martin - there's no parent-child relationship between tags; they're all flat. So if your desired organization was "birds: robins | kingfishers | finches" you would tag each capture with both "birds" and the type of bird. Then you could view only finches by searching or filtering on the "finches" tag or view all birds by searching or filtering on the "birds" tag.

Tag search does not support boolean or regex, as far as I know, so combining multiple tags in one search is not really an option. 
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anuhea55

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Daniel Foster...you say the Explorer view of snag file occurred in the new v2019.v   What would happen here in the older versions...would Explorer say that it could not associate the file type with any application?

Since I only have the trial version for 14 days, will that connection die.  Right now, when I double click a file, it opens the v11.3 editor.  I understand that maybe for me, v2019 trial is not associated with snag files.
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Rick Stone

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Hi there

Of course I'm not Daniel, but hopefully he will pop in soon to advise.

While it's all SnagIt related, I think there is some conflation of a couple of aspects happening here.

You are talking about the action that occurs when a file in Windows is double-clicked. This part is governed by settings in your Windows Registry. SnagIt makes those changes for you when you install, but you are able to override them if you choose and configure the application of your choice to open if you want.

What is also being talked about here is the ability to see a thumbnail of a .SNAG file type image in Explorer. And that's a totally separate thing. It's my own understanding that TechSmith made some change to an aspect of SnagIt that allows Windows to present a thumbnail based on the image contained in the .SNAG file type.

Simple logic would seem to suggest that even if you were to totally uninstall SnagIt, you may still be able to see the thumbnail of .SNAG files. But only testing would confirm or deny that. This capability may reside in some DLL that SnagIt installs and registers.

I'd be willing to bet that once the evaluation expires, as long as you don't just uninstall, the thumbnail of the .SNAG will continue to work.

Cheers... Rick :)
(Edited)
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Daniel Foster, Snagit strategy lead

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I'm not an engineer so I'll try to explain it how I understand it. Snagit 2019.1 teaches Windows Explorer how to preview .snag files that were generated by Snagit, including those generated by older versions. I just confirmed this on my Windows machine...a .snag file created with Snagit 2018 also shows a preview thumbnail in Windows Explorer now that I have v2019.1 installed.

I assume that if you uninstall Snagit 2019.1, Windows Explorer will no longer understand how to preview Snagit files. You could test this by uninstalling the Snagit 2019 trial. If you reinstalled the trial, your remaining trial day count would just resume where it left off. Or alternatively, you could just buy the Snagit 2019 upgrade for less than $25 dollars and if you're not happy with it, you can return it. We have a 30-day return policy.

We don't want anyone to get wrapped around the axle and waste a lot of time deliberating. And nobody should regret having purchased. 

The file association (double click .snag file to open in Snagit) is not related to this new previewing functionality and should not be different because you're running Snagit 2019 in trial mode. That may be a bug. I'd say try rebooting and see which version of Snagit launches on startup and whether anything is resolved. If not, you can get free tech support even for the trial version and they'll help diagnose and fix. 
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jasons

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@Daniel Foster and anyone,
Try everything search http://www.voidtools.com/

This is for anyone that does over one search per year LOL!

Once you use it you will wonder how you ever got along without it.

It is "instant" (no waiting) and it does support regex.

I have almost 800k files on three drives and my search is INSTANT. (right now)

I have a 2 key keyboard shortcut to bring it up when I  want to search something. (5 to 20  times per day maybe)

Greatest thing since sliced bread.


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jasons

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@Daniel Foster and anyone,
Try everything search http://www.voidtools.com/

This is for anyone that does over one search per year LOL!

Once you use it you will wonder how you ever got along without it.

It is "instant" (no waiting) and it does support regex.

I have almost 800k files on three drives and my search is INSTANT. (right now)

I have a 2 key keyboard shortcut to bring it up when I  want to search something. (5 to 20  times per day maybe)

Greatest thing since sliced bread.


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Rick Grunwald

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Amen to Everything - I use it all the time
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Mike62

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Rick,

There is one major drawback on the use of Everything...

Maybe risky to say, but compare it with starting to smoke:
once you start using it, usually you'll soon be going miss it when it is not available , ha!

I use the portable version.
After a fresh Windows install, creating a shortcut to Everything is one of the first things I do.

It is an outstanding tool and (personally) I like it more than Listary.


(Edited)
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anuhea55

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I was so happy to see these comments about the file folders pop back up.  Not sure if the demo version will work with the old...

I have, like many of you, used Snagit for years...stopped updating at 11.3 because Snagit could not view the many different folders that I had (especially from work projects) in the Editor.  I was able to go to Snagit Editor, go to my different folder, and View my .jpg or Open/Edit/modify my .snag files.  This was great when I wanted to tweak a previous .snag file with modifications and use the file in a new or existing project.  We lost all that capability when 11.4 came out.

I see, over the years, after just going back to view the many threads on this issue that maybe an Explorer view is available.  My question to SNAGIT...does this new update allow me to find my old project folders or the default Snagit folder and view/edit/modify and save the files as jpg or .snag for future use...  If I cannot do all of this in the Editor, then I will pass.  Being able to view a large thumbnail but not being able to Edit looses a lot of capability.  Also, if you must select a Snagit cryptic name from a list, then that is not like looking at the actual thumbnails in Editor.
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Paul

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Every time I read this thread a BUT pops into my head and I keep suppressing it, but it keeps popping so I have to say it and handle the consequences.

Is it possible, just possible that a change of workflow might actually be beneficial overall?  Now hear me out.  When the ability to drag items from the tray onto an app arrived I was like, whatever.  But then one day I saw the light, changed my workflow, stopped saving everything to jpg/png and my SnagIt experience changed overnight, for the better.

OK so that's the recents tray - different issue - but indicative of the principle.

I also don't save .snag files anymore, BTW.

Saving a .snag file to a project folder takes time.  You have to find the correct folder, think about a file name, name the file and save it.  And then, when you use extra large icons, they still not might be big enough to differentiate similar shots. What I have discovered is that:

1. In the SnagIt library you can increase the size of thumbnails to  ultra large with no loss of fidelity
2. I know with some degree of certainty when I worked on something last, so the  library year/month/day "folders" usually let me find something  pretty quickly.
3. I can tag something with a project name if I need to, and that is quicker than saving the file - see comments above re finding the folder, assigning a name...

So, I find that for ME (and it might not work for you) overall I spend less time using the library than I would using folders.

Now, I know what your thinking.  WTF?  Right?  I fully accept that folders may be so deeply embedded in your workflow that there's no way on earth it can be changed.  And that's fine, absolutely fine.  But I just wanted to put the alternative out there for people to consider.  If you get a chance to try it you might, repeat, MIGHT, find it works for you.  Or not.  Nothing ventured, nothing gained.

OK, blue touch paper has been lit.  I shall now retire to a safe distance.

Hit me.  Who's gonna be first?  let me guess ...

Seriously, if you don't agree with me that OK.  You don't need to reply.  I get this might not work for you.  But I can't NOT offer this up; there might be someone who this might benefit.

Peace people, peace.
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Rick Stone

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Perhaps I'm misunderstanding something basic here. What I read was:

I have, like many of you, used Snagit for years...stopped updating at 11.3 because Snagit could not view the many different folders that I had (especially from work projects) in the Editor.

What is confusing is that I don't believe a change occurred that blocked anything. Viewing folders is typically an operating system thing, not a SnagIt thing. Unless, of course, you are talking about an aspect of the SnagIt Library. If that's the case, I'm just "out" as I never really used the Library or cared about it.

So I'm more than a bit confused about any inability to see or navigate to folders.

Cheers... Rick :)
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anuhea55

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For me, having Tabs (that sorted files by year or application) or Folders (that you assigned your Snagit saves) is really neat.  Now since I don't have any version past 11.4 to 2018...I see my version with both the Tab and Folder on the Right Side of the pane.  I believe that most of the complaints in this blog is about the missing Folder and NOT about the Tab.  Am I wrong?  Since I have many folders from past projects, being able to traverse and find/edit/modify .snag files were meaningful...at least to me.

The thing that was most important was being able to use the Editor and update the previous files.  Now this new 2019 demo version, it uses Explorer to find the file folders, but what about viewing the thumbnails and being able to modify in Editor.  As Paul above states, maybe a different workflow is necessary.  Is there another way, like using specific names and relying on the Tab date sorting.  In the 2019 version, do you have to select one at a time or can you glimpse a whole folder.  Going forward, if I lost my computer and had to upgrade, maybe, but for my old stuff...I'm staying...till.....
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Paul

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Since I have many folders from past projects, being able to traverse and find/edit/modify .snag files were meaningful...at least to me....
... but what about viewing the thumbnails and being able to modify in Editor...

Rightly or wrongly, Techsmith have decided not to recreate inside the app, a function that is available in your OS.  You can traverse the folders where your files are located in Explorer.  What happens when you click them is entirely dependent on how you have set up file associations.  If you associate .snag, jpg/jpeg and png etc with SnagIt, then clicking any of those will open in SnagIt.  If you already have the editor running, it's near instantaneous.


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davidlambert

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As you previously pointed out, in 'Library' you can set the thumbnail size to 'Ultra-large,' something that cannot be done in Explorer. That's why 'Folder' view worked for me. In the Library in versions prior to 11.4, I could select a folder from the 'Folder' tab and all the displayed images were 'Ultra-large,' unlike Explorer.
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apicella

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I agree completely. Folder view is essential for me to utilize thousands of snag files accumulated over the 20 plus years I have been a loyal customer. I rely on multi view and the multi print capability is invaluable. I will not upgrade until the view is restored. Period. End of story.
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Mike62

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It is a personal taste I guess. I know, in the past there was a 'Folders view', but practically I never used it. I've always been using a file manager to batch rename captures and move them into new or existing folders. I believe it is a faster way of working, but again, I agree it is a matter of taste.

Whilst writing this, just for the sake of argument, let's assume... a Folder View would indeed still exist, I am not sure how it will handle large collections of captures. Maybe SnagIt will become slow?


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Rick Grunwald

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Snagit does pretty well at keeping track of moves made via windows explorer. very good but not 100% (that is not a dis, just saying it loses track on occasion) Now with the ability to see thumbnails in Windows Explorer, the need for an internal file manager is almost moot.
Really, how often do we have to  go in an move a log of snags around? Not that often. I have my Snagit folder set up with sub folders and symlinks to other folders and drives son 90% of the time I can  save it where I want

I assume that Snagit tracks files by an internal numbering scheme so that moving or renaming the file can be reflected back into the library

If a Techsmith employee wants to chime in with an explanation at this point it would be more than welcome
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Joe Morgan

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I failed to mention in the video below.I saw no speed slowdowns as a result of working in folders view.

You're simply working directly with your folders.And saving the extra step of opening them through Windows Explorer. Every time you want to access them. Because there right there, within SnagIt's UI.

If you're a power user of SnagIt.I don't think it's difficult to see, how this could save you a lot of time.

Folders view remembers the view you were working with last.So if you work primarily with "Photos". Those files are always one click away.

If you used a Callouts folder for example.With 200 callouts to pick from.Because it was the last folder you used.The next time you click folders view. That folder is automatically opened for you.One click, no muss, no fuss.

Not several, as is the case with Windows Explorer.
(Edited)
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Joe Morgan

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So, in a nutshell.

If you work with only one monitor I believe folders view is especially beneficial in speeding up your workflow.

I myself didn’t work with folders view much. Nor did I work extensively with SnagIt 11 or previous versions. Perhaps if I had I would’ve learned to appreciate folders view more?

That being said, judging by all the comments I’ve read about folders view. There a lot of people that don’t have the vaguest idea how it works/used to work. Or what it was all about.

 I’m having a slow week so I reinstalled SnagIt 11 this morning. I’m sure I’m missing some of the advantages and disadvantages of folders view. But in the video below I think I’m covering the basic overall picture.

When you have five minutes of free time on your hands. And you honestly don’t have a grasp of what folders view is all about. You may want to watch it.

Regards, Joe


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Ror Martin

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Thank you Joe. This might go a long way to get everyone on the same page.  I've been playing around with tags and  they do seem to work 'fairly' well. You can select multiple snag thumbnails and tag them all at once. The only downside, like your large folder tree model, is you can't create subsets of tags. They just keep growing. And worst of all, if you remove all items under a single tag name, the tag will remain in the "suggested" tag list forever and ever.
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Ror Martin

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<edit> Actually, restarting SnagIt will remove unused Tag words. However, I reiterate that not being able to create sub groups of tags makes using them difficult if you are trying to recreate a folders perspective. I personally loved 11 and earlier where you could click on a folder and the images would display just as though you were looking at your Library.