Still no Windows QHD support and performance issues

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  • Updated 6 years ago
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QU 1
I run Windows 8.1 on a Dell XPS 15 with a QHD screen (similar resolution to my MacBook Pro 15 retina).

SnagIt renders terribly (to be fair - as do many programs) on the highest resolution of 3200x1800.

When will it SnagIt render properly?  I use v11 and tried v12 but is was no better so I went back to v11.4.2.280.

Currently, SnagIt is basically unusable (you cannot see text when adding a text box whilst you are typing, cannot change the point size and many other issues) unless I change my display options which then negates the QHD resolution benefit for all open programs (which isn't viable).

Or I must plug in to a separate display and that display must be designated as my 'main' display (which is not always viable).

QU 2
SnagIt on my 2 year old Mac is approx 95% faster than the same capture on my PC (The PC is new and has 16gb Ram with a quad core i7).  This is comparing a scrolling page capture in Firefox.

Also, Firefox scrolling page captures always fail if I am using dual monitors and my Dell is set to be the main monitor.

Are then any plans to improve the capture performance?  Or has v12 addressed this?

QU 3
Tagging is worse in 11.4 than earlier versions becuase I can now only do this in the 'library' view.  Has v12 gone back to the better way of tagging?
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Posted 6 years ago

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