Strange Save message after upgrading to the latest version of Camtasia 3 for Mac

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  • Updated 5 months ago
  • (Edited)
Anyone ever see this message on Save? I started getting this after updating to Version 3.1.2: 



I don't know what application that would be, as there is only one instance of Camtasia open and nothing else is impinging on the project file, as far as I can tell :) 

Thx!!!
Jigs
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Jigs Gaton, Consultant

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Posted 12 months ago

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Luke Griffioen, Employee

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I've seen this a few times before as well with other apps, not just Camtasia. I'm not entirely sure what can cause this, but I think I've gotten it before when saving a project to something like Dropbox or iCloud Drive. I usually just hit Save since my most recent edits are the ones I usually want. I hope this helps!
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Jigs Gaton, Consultant

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Ha, well I did some further testing as I have a near-identical setup on my laptop (rMBP). I had no problem with this message until I updated the laptop with the 3.1.2 update from Camtasia. V3.1.1 did not produce this message on save, but now after the update, it does. Both machines, an iMac and the laptop, worked without getting this message until the Camtasia update. Now, no matter what project file I am working on, no matter where the file is stored, I get this message - so me thinks it's a TechSmith problem :) 
(Edited)
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davemillman

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I do see the message occasionally on Camtasia 3.1.1. I have not upgraded to Camtasia 3.1.2. I use OSX Sierra 10.12.3.
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Jigs Gaton, Consultant

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:) well, I guess it's anyone's guess what's wrong eh? I'm letting this one go... moving on.
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jpascon

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Same issue here - but at least "save" works so I've been just moving on as well!
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jpascon

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Same issue here - but at least "save" works so I've been just moving on as well!
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davemillman

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I have also seen that message for the last few months, I do save to dropbox. Not sure what it means, but it doesn't seem to cause any problems.
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Gantastic Media

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I also have this issue. I believe it's because I have my project files saved on my mac in my Google Drive location and i use the Google sync utility that runs in the background and syncs all Google drive data between my hard drive and the Google cloud. I have seen similar posts about this for people using Dropbox which would make sense. I think it's a Mac OSX thing and not a Camtasia thing because the other posts were for producst unrelated to Camtasia. In any case, I just click "save anyway" to get past it but I have to admit it's annoying
(Edited)
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Gantastic Media

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Quick update: I tried moving my project files to a local folder that is not syncing with Dropbox, iCloud, or Google Drive yet I still get this warning message. I guess my theory about it being due to a sync issue was incorrect
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marty

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This reply was created from a merged topic originally titled This document’s file has been changed by another application since you opened or ....

After the most recent updates to Camtasia 3 ( 3.1.2), I get this message every time I try and save a Camtasia project. I have only imported stills and videos into Camtasia as I always have (I am on macOS 10.13.2 High Sierra). Any ideas?

"This document’s file has been changed by another application since you opened or saved it."
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Rick Mansfield

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I've been having the same issue recently. I thought, like some folks here, that it might be because I was saving to a folder synced by iCloud. But after moving my current project to a non-syncing folder, I am still getting the message. Then I came here to the forums and found this thread.

Although I've got nothing new to add here, I'm adding my post mainly to be subscribed to this thread in case a solution arises. 

I'm running Camtasia 3.1.2 on High Sierra 10.13.4.
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karl.mochel

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Having same problem. File is stored in a sub-folder of standard Documents folder.