Struggling with Camtasia on Windows 8.1

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  • Problem
  • Updated 5 years ago
I'm having big problems with Camtasia on Windows 8.1.  I actually have a Camtasia 7 license, but had some trouble recording voiceover audio since I upgraded to Windows 8.1.  I read that Camtasia 7 was not supported with Windows 8.1 so am trying to download a Camtasia 8 trial, with a view to upgrading if that solves the audio problem.

The trouble is, Camtasia 8 won't install on my machine! I tried downloading both .exe and .msi installers, but for both I see the error "the signature of this program is corrupt or invalid" and it refuses to install.  

Any ideas / suggestions?  I really need to make a demo video, so am desperate to get this sorted ASAP!

Thanks,
Becky



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Becky

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  • frustrated

Posted 6 years ago

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Fred Grover, Champion

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Becky with this error message and problem you might be better off to put in a Support Ticket with TechSmith as they are better equipped to walk you through this situation and help you get it resolved. I have provided the link below for you:

http://support.techsmith.com/

I hope this helps. Let us know what you find out and thanks for posting. Have a great day.

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andrew.garrison

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2 months and nothing??? Does anyone update these?
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Leo Cole

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Unfortunately, if you run the troubleshoot for "camtasia.exe", it'll say it's ONLY for "Windows Vista (Service Pack 2). I have no idea why!

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