Subscription Only Now?

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  • Question
  • Updated 4 years ago
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Is it really only subscription based now?

We really liked Techsmith Relay here at our school, we are a small K-12.

Many years ago we chose Techsmith/Camtasia Relay because it was one of the only low-cost dedicated on-site video recording solutions with the standard pricing then yearly maintenance/support fees. The new model just stinks, we are going to end up spending 10x more than what we normally would. Literally, it is 10x more in cost.

So what are we doing now? We are evaluating other "subscription" model solutions because the price seems to be about the same or cheaper in some cases like Kaltura/Panopto/Tegrity/Echo360. We are actually going to just keep running the latest 4.x version until the recorder just stops working in Windows.

We really like Techsmith Relay, it is a great product! I understand the need to increase prices because times change and people want to get paid more and everyone assumes we want those "rapid" releases and new features. Could you have not just increased the yearly maintenance fees by a percentage instead of a dramatic increase?
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John

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Posted 4 years ago

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Karly

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Hi John! Thanks for reaching out! I've sent your contact information over to one of our Education Account Executives who will follow up with you shortly!
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John

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Ok Thanks!

John

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