SuperCallouts by SoftwareCasa on Mac Download

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  • Updated 4 years ago
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I purchased SuperCallouts by SoftwareCasa from your website (I am using Mac.) I followed your instructions on the PDF file "Start_Here" after extracting the .zip file and cannot find a solution on how to download the files to Camtasia (for Mac). The error is it will not allow me to download a .libzip file (see screenshot). I googled possible solutions and cannot find anything online. 

Please send Mac instructions to me or give me some sort of idea of what I am suppose to do here? 

Thank you, 

Sheila 
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sheila.stevens

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Posted 4 years ago

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Fred Grover, Champion

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Sheila sorry to hear that with your problem. I wish I could help more but I do not use the Mac Version and I have used the PC Version and installed mine with no issues. I did however email the person who made these to see if he might pop in and answer this question if no one else does help get it resolved for you. Let us know and thanks for posting. Have a great day/night.
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Kelly Mullins, TechSmith Employee & Helper

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Thanks, Fred!
That was much appreciated.
Kelly
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sheila.stevens

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Thanks Fred :) 
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Jack Fruh, Champion

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What were the instructions?
Is there a link to the PDF online we can have a look at?
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Fred Grover, Champion

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Jack I am not sure if those PDF Instructions are online to read or not as it comes with the purchased package. Sorry I could not be of more help on this. Thanks for posting and have a great day/night.
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sheila.stevens

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The instructions were included in the zip file download. I am not sure how to upload the PDF file here. 
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Peter Gillberg

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Hello Sheila,

SuperCallouts v2 comes with an installer for PC. You can use almost the entire package on Mac as well, but not via the installer. Please register your license and contact me via the support details and I will send you the files so you can use it on Mac as well. Details on how to license was emailed when you placed the order.
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Kelly Mullins, TechSmith Employee & Helper

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Thanks, Peter!
Kelly
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sheila.stevens

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Hi Peter how do I contact you and send you my license information? 
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Kelly Mullins, TechSmith Employee & Helper

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Hi Shelia,
You have downloaded the Libzip file correct?
Can you try and change that extension from .libzip to .zip - just remove the lib part from the file.
Once you do that, can you doubleclick on the file and open it up to see the contents?
If so, extract the contents to a folder, then you can import the media clips into Camtasia.

Let me know if this doesn't work for you.
Kelly
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sheila.stevens

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Hey Kelly, 

I was able to put change it and open the zip file but now I cannot put the clips in the Camtasia library... ?

Thanks for your help!
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Kelly Mullins, TechSmith Employee & Helper

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Hi,
There is no Library in Camtasia fro Mac like there is in Camtasia Studio.
So, you will need to Import the files you need into the Media Bin. Then, drag them to the timeline from there.

Let me know if this helps!
Kelly
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Peter Gillberg

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Hi Sheila,

You can open a ticket on http://support.softwarecasa.com and we will fix this for you.
(Edited)