Support and Sales Opening Hours

  • 1
  • Problem
  • Updated 6 years ago
  • Acknowledged

Dear Team,



 

I would like to request a feature/page to your website that can automatically identify your Support and Sales Opening Hours relative to my location (perhaps based on my IP or my logon profile)?

Currently these hours are stated on pages like:

http://www.techsmith.com/application/salescontact/

Contact TechSmith Sales

Hours: 8 a.m. - 7 p.m. EST, Monday-Friday

https://feedback.techsmith.com/techsmith/topics/tips_for_getting_and_giving_value_on_this_community_site

Tech support Monday-Friday, 8am-7pm ET; on weekends and the five major U.S. holidays we're hanging out with family and friends.

However, for customers like me who do not live in the United States (I am in Australia) it is hard for me to do the math, figure out timezones and their abbreviations and what the public holidays are. What some shops on the web and in smartphone apps do that I know of is actually use a real time calendar showing when they will be open for the next few weeks (or ideally months) so we can plan our contact/visits.

Regards,

Photo of Colin

Colin

  • 10 Posts
  • 0 Reply Likes

Posted 6 years ago

  • 1
Photo of Glenn Hoeppner

Glenn Hoeppner, Employee

  • 1915 Posts
  • 378 Reply Likes
Thanks Colin,

This is good feedback and I've shared it with the people who manage the content for that page on our site.

-Glenn
Photo of Colin

Colin

  • 10 Posts
  • 0 Reply Likes
Dear Glen,

Below is an example of some times as shown from the locations of a retailer:



Something similar could be adapted, which is also localized to your Federal, State, Local Government Area, or some other special event.

Regards,

Colin.

This conversation is no longer open for comments or replies.