Surface 4 pro snagit 13 doesn't show menues

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  • Updated 11 months ago
Hello,
I had Snagit 13 working on my surface pro for a while and everything was working properly.

Suddenly i am no longer see the menues and tool bars on snagit.

i'm running it on windows 10 pro
i tried uninstall / reinstall but the problem continues.

i recently try to install Camtasia as well and it has the same problem.
the problem doesn't happen on my dell machine. 

a help will be appreciate

Amit 
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Amit.m

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Posted 1 year ago

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afrohlich

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Hello Amit,

Have you found a solution for your problem?  I am having the very same issue.

Alex
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afrohlich

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Amit, I found a solution from Techsmith support.  Read this article here.

https://support.techsmith.com/hc/en-us/articles/115006194148?input_string=menus+and+toolbars