System Audio will not record on Windows

  • 1
  • Question
  • Updated 3 years ago
Running the latest Windows10 OS on a system rebuilt clean 2 months ago.  Asus Z170-A motherboard. In attempting to capture a stream with most current version of Camtasia video records fine.  System audio is configured to record but nothing is recorded.  The same stream recorded with my Mac using Camtasia for Mac is fine.  I would prefer to use my Windows machine so I'd like to get this fixed.
Photo of Phil Hoppes

Phil Hoppes

  • 11 Posts
  • 1 Reply Like

Posted 3 years ago

  • 1
Photo of Joe Morgan

Joe Morgan

  • 8763 Posts
  • 4673 Reply Likes
It's may be just a Windows configuration setting.

If you need Tech Support you can get free support through Microsoft or TechSmith.

This is a Free Service. Submit a ticket at,

Or call, >>>

 Toll Free: 800.517.3001 (U.S. & Canada Only)

8:00 AM to 7:00 PM EST Monday through Friday

For Microsoft, just type support into the search window and follow the prompts.They won't fix any and everything for free.But they provide a lot of services that they once charged an arm and a leg for.

Regards, Joe