Dominique, This is been happening ever since version 11. Version 12's GUI (Graphical User Interface) was a clear step backwards, and from what I hear, Versions 13 and 2018 have gotten worse also. I think Tech Smith is thinking everything must work and run on a tablet or smart phone, like Microsoft tried with Windows 8, only to have their CEO and a few others fired. I have written to tech Smith and told them this very same issue back when I received version 12, and it appears that they paid no attention. Get Version 11 if you do not already have it, if you can!