Taking a screenshot is really funky with any app zoom set on Windows.

  • 2
  • Idea
  • Updated 2 years ago
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Inactive threads; archiving to prevent necroposing

When I try to screenshot with Snagit or with Jing the screen resizes. My DPI is at %125 which I need it to be because I have a big screen and otherwise text would be way too small. I saw that you all have said that changing the DPI to %100 will solve the problem, but that is not a real solution since I can't do that.

Can you put this on a list of enhancements to make to your products? It really does limit the usability of the otherwise great product, that my screens do a wild zoom/cross screen chaos when I try to screenshot.
Photo of gideon.emmanuel


  • 1 Post
  • 0 Reply Likes
  • frustrated

Posted 2 years ago

  • 2
Photo of Flying Lizard

Flying Lizard

  • 3 Posts
  • 0 Reply Likes
I strongly agree!  Until this issue is resolved, it will be hard for me to use Jing.

Jing team: Would you please push an enhancement request to your product development team to address this problem?  We'd like to have a "WYSIWYG" experience while capturing a screen image.  Capturing shouldn't make the screen zoom in or out, regardless of one's display settings.


This conversation is no longer open for comments or replies.