TB

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  • Problem
  • Updated 2 weeks ago
it won't let me use my mic. I'm on cam 1 and it said, install, i did and it still won't work, well i did see a deny or allow thing, i said deny, but i saw the word microphone, and i wot worried, i will restart my mac and see what happens 
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Riley

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  • sad

Posted 2 weeks ago

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Riley

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im maaadddd
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Stephen Wagner, Employee

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Which version of Camtasia are you running, and which version of the operating system are you running?  OS X 10.14 (Mojave) has added new security restrictions for accessing the camera and microphone.  The latest version of Camtasia for Mac (2018.0.5) handles this gracefully, but for older versions it is a more manual process.

Try the steps outlined here https://support.techsmith.com/hc/en-us/articles/360018592411.  

-Stephen