TechSmith Capture Audio Problems and Future Ideas

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  • Updated 1 year ago
TechSmith Capture allows me to record my iOS screen but it doesn't record audio. I want the audio to be recorded as well as video. Also, I want to record my iOS screen or broadcast to a cloud service instead of storing the video locally on the device.

I know I can delete apps or enable offloading to clear some space off the device. I want to start recording and not have to worry about low storage.

Is this possible TechSmith? I would love for you to respond to this idea.
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nicholasoneil

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Posted 1 year ago

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Brooks, Employee

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Hey Nicholas,

Thanks for the feedback. We totally get the concerns about low storage on device and we're evaluating our options on how we could address them at some point in the future. 
Right now, your best bet is to use a third party service (e.g. Dropbox). To do so, tap the Share button, select More, then choose the third party service app icon from the list of possible destinations.

I get those are additional steps you need to take as a user and that it's a pain to do so. We'll definitely be making it easier to multi-select --> Share | Delete in the near future, so that will help some.

Potential future scenarios we're evaluating:
- Integration with iCloud Drive which would use Apple's cloud storage solution to handle storage.
- TechSmith may decide to offer some sort of library or storage solution for customers. There are no pending plans for this, but it's something we're evaluating as our cloud and multi-client solutions mature (lot's of costs involved on this front, so it's not something we take lightly).

If you have preferences, additional needs we'd love to hear from you. We're still very early on with our new mobile efforts and it's always awesome to hear the actual needs of our users.
(Edited)
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nicholasoneil

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That's sounds awesome! Well, I'll do what I can for now and look forward to an update in the future for TechSmith Capture. Right now, the best part is that I'm able to record from an iPad and airdrop that to my Mac. For me, I have to have patients. Thank you for replying. :D
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Paul Middlin, Employee

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nicholasneil, it's not ideal perhaps, but if you turn on the mic recording, and put the iphone speakers on, then you'll get the audio. Again, it's not really the same as if it recorded it "directly", but it does OK for your average sounds...?
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nicholasoneil

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I have thought of that too but it's not what I want to have. I'm going to use the Apple screen recording once Apple fixes the audio issue in a couple updates. I'll be patient with TechSmith Capture. Thank you for your help. :D
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PatGilbert

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Hello,

That's weird because I can record audio with the Capture application on my iPad Pro. The audio I capture is the iPad's built in mic.

I have also tried using an external, lightning connector microphone, but Capture does not detect it.  The microphone is a Blue Raspberry that is meant to work with IOS devices.
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nicholasoneil

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I have a Blue Snowball and an Apple Lightning to USB adapter but I don't want to use mic audio.
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PatGilbert

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As i said, I was able to record audio with the built in mic.

"Swipe up from the bottom of the screen and press deeply on the screen recording button. Then select TechSmith Capture. Tap the microphone button if you would like to record your voice. When you’re ready to start the recording, tap Start Broadcast.
Close the the Control Center and walk through the process you want to record."

https://www.techsmith.com/tutorial-capture.html
(Edited)
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nicholasoneil

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The audio is being capture through the mic and I said I don't want that.