TechSmith Capture History

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Where is the clipboard history function in TC. ?

The Jing history function is indispensable.
 
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Jan Borup Coyle

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Posted 2 weeks ago

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pghayad

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clipboard history + floating icon is important.  Please try to put this back.
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Jonlimskies

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I second the floating icon and the history.  Mostly use the floating icon to get to the history rather than going to the task bar.
(Edited)
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Paul Middlin, Employee

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Would you (all) mind providing a few examples of how you personally made use of the history in the last week or so?
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Jonlimskies

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1. taking multiple snapshots and compiling into a single email.
2. Re-editing with annotations if i need to point out different items.
3. Closing the image but need to reference again later.
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mvdhel72

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that is the exact reason why I use the history, maybe not every day but I use it several times each week
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Jan Borup Coyle

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- Have a remote RDP session,
- clips a lot of customertasks to clipboard with the sun ...
- Disconnect session and start email.
- Create task with a lot of clips from history.
- Add text, callout, boxes ect.
- insert to email
- Repeat
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muganga

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Oh gosh, all the time.
Recently:
- checking my broadband speeds with three different tools (surprisingly different results!) A quick Jing of each means I don't have to write them down and can see exactly what was reported.
- every time I want to email a company and they want me to fill in a form (rather than use normal email), Jing it and I have a copy.
- capturing a set of nice wines off a web site for a friend. Find the wine. Jing it, find the next one, Jing it... and then create an email and copy them all in.
- picking out half a dozen detailed views from a large building plan to send them for review. select the area, Jing it, select the next, Jing it.... create email add the images one at a time with associated notes.
That's in the last 5 days and doesn't include about 10 further images that I just captured and used without using history.

As I've said before. An enhanced Jing would definitely be something I would pay for, but I wouldn't pay for Capture.

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Doug Troxell, Employee

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Capture is unlikely to ever be exactly the same as Jing. However, we appreciate you sharing how you used it as we consider which parts to focus on as we build Capture. We are listening.
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Jan Borup Coyle

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Thanks a Lot Doug to clearing this Up.
This is why the Jing still is miles ahead TC, and still wiill continue being my favourite clipboard no 1, because then Techsmith Capture is still in childbirth and don't add any new features else than saving videos in MP4.
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Paul Middlin, Employee

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[my previous comment was on the wrong thread, so editing]
I know it feels like Capture is young, when it doesn't have something you want. However, Capture has been in development for years and leverages decades worth of code in the area of screen recording. It offers a lot of things that Jing never had, such as webcam recording, system audio recording, and removing the 5 minute limit. It's a far more advanced tool in these respects, and is leveraged in our enterprise Knowmia product in hundreds of universities as well.

But, indeed, it does not have a couple things Jing has, namely a history and an 'on top' widget like Jing's sun. In trying to reimagine that for Capture, it's been super helpful to hear from users like you for how you use these features and what your use cases are. So thank you!
(Edited)
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Chris Moutray

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Paul I made a separate post (months ago) about the History and my usage - would be great if you could add your thoughts - thanks
https://feedback.techsmith.com/techsmith/topics/techsmith-capture-copy-history
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alejofonsek

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Jing history is very very important to me. I have thousands of screenshots there that many times I need to refer back to.


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Doug Troxell, Employee

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for your usage, how visual does the history need to be?  (do you need to see thumbnails all at once, or would a list sorted by date (with names you could change) be sufficient?)
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Jonlimskies

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I think that the thumbnails are a big help of quickly locating the correct image. That being said I typically do not go more than 8 images back. I don't think it would be worth the time of renaming each image and would rather click the image to see if it is correct.
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david_greenfield

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I use history a lot and the thumbnails are a very quick guide to finding what I have in mind. Not perfect but close enough. Date/time? Can't remember much other than last week or last month and I'm often wrong. But a picture with the big red box and arrow?THAT'S IT!
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asevero

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I see another thread for basically the same request (https://feedback.techsmith.com/techsmith/topics/techsmith-capture-copy-history) but am adding my support here as well.
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Doug Troxell, Employee

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OK, I'm viewing this feedback as "thumbnails" are the preferred way to go. (FWIW: that requires more work, making it harder to provide). With that in mind, if anyone disagrees and thinks a visual "thumbnail" style display is not the way to go, we'd like to hear that too...
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muganga

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I think that is right. I know they are more work, but the code must be there in Jing and what Jing does in this space is definitely good enough.
The reason thumbnails are so important is that often there is no meaningful name, and the work to both think of a name and to label the image is not as trivial as it sounds in terms of usability - particularly when the image is all that is needed.
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Doug Troxell, Employee

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agree, naming things is often "hard" ;-)
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Doug Troxell, Employee

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Anyone want to suggest how many items should be kept in the history?
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muganga

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Hmm. I have items going back to 2016 in Jing. Currently 1,750 items, 420Mb. I could easily see this getting to 5,000. :)
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Doug Troxell, Employee

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hum... so do you need thumbnails of all items in history, or perhaps only a "recent" subset?  

How often do you refer to "older" items; and for what reason(s) do you go back to older items?
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muganga

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In practice I seldom go back more than a month or so. So 200 items would probably be plenty. But Jing does allow me to go back all the way and I like that.

Why do I go back. Often because I have taken a snapshot of some transaction and I want to check it. Sometimes it will be a month or so old. The older stuff is used much less often, but I have had cause to go back a couple of years on a few occasions.

Is it a software issue, of just memory concerns?
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Doug Troxell, Employee

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When building anything (software or otherwise) numerous tradeoffs are made during construction. Knowing what folks hope to accomplish (and why) helps us make the right tradeoffs.

In general, we can always make any part of the software better.  Often, the trick is knowing when you've done enough and can stop because you've met most people's needs. Thus, we ask lots of questions.  :)
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Jan Borup Coyle

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Look at Jing my friend.
The sky (disk) is the limit.