For the past 11 years we have provided Jing for free. Our customers have found significant value from Jing, based on the high number of downloads and positive ratings. With Adobe’s upcoming retirement of Flash (planned December 2020), Jing’s current video format (.swf) will no longer be supported by web browsers. As a result, we have received many questions about the future of Jing.
We have decided to end development on Jing, and to build a replacement tool. We remain committed to offering a free solution because we are passionate about making it easy for anyone to capture and share knowledge visually. But, we feel that the best long-term approach to achieving our mission with a free offering is to build a new product from the ground up. The new recorder will be built into and accessible within the Screencast and Relay interfaces, with videos stored in Screencast (free or pro) or Relay. We are unable to commit to specific timing for inclusion of this tool within Screencast but it will be in 2019, and we will be able to provide a date update in the spring. This new screen recorder is planned to have many advantages over Jing video including mp4 videos, webcam support, and longer videos, and it will remain advertising-free.
We will continue to offer Jing to new and existing users as long as it is valued as-is. Note that a significant amount of Jing’s usage is for image capture and markup which, unlike video recording, is unaffected by Flash retirement.
Please feel free to reach out if you have any questions.
-TechSmith
We have decided to end development on Jing, and to build a replacement tool. We remain committed to offering a free solution because we are passionate about making it easy for anyone to capture and share knowledge visually. But, we feel that the best long-term approach to achieving our mission with a free offering is to build a new product from the ground up. The new recorder will be built into and accessible within the Screencast and Relay interfaces, with videos stored in Screencast (free or pro) or Relay. We are unable to commit to specific timing for inclusion of this tool within Screencast but it will be in 2019, and we will be able to provide a date update in the spring. This new screen recorder is planned to have many advantages over Jing video including mp4 videos, webcam support, and longer videos, and it will remain advertising-free.
We will continue to offer Jing to new and existing users as long as it is valued as-is. Note that a significant amount of Jing’s usage is for image capture and markup which, unlike video recording, is unaffected by Flash retirement.
Please feel free to reach out if you have any questions.
-TechSmith
Robert R., Online Community Admin
Posted 9 months ago
Build the features of JING into SnagIt please.
Paul Middlin, Employee
Would you mind sharing which features of Jing you'd like to see in Snagit? Thanks for your input!
I only use Jing to capture images not for video. When I attempt to update I get an error saying that the update is improperly signed and the only option is to cancel update And yet it says it must be updated within 14 days.
Paul Middlin, Employee
You can get the latest version of Jing from here:
https://www.techsmith.com/jing-tool.html
There is a problem with the updater in the version you have, which is why you're getting that error, so I'm afraid you need to go to the website above to get the current version.
https://www.techsmith.com/jing-tool.html
There is a problem with the updater in the version you have, which is why you're getting that error, so I'm afraid you need to go to the website above to get the current version.
Thank you for your prompt response. That worked.
Paul Middlin, Employee
glad to hear it!
This reply was created from a merged topic originally titled Videos in any other format (e.g. .mp4) that do not require Flash Player when play....
Do you happen to have a plan for creating the Jing videos in any other format (for example .mp4) so that Flash Player is not needed when playing the file?
Do you happen to have a plan for creating the Jing videos in any other format (for example .mp4) so that Flash Player is not needed when playing the file?
We have decided to end development on Jing, and to build a replacement tool. We remain committed to offering a free solution because we are passionate about making it easy for anyone to capture and share knowledge visually. But, we feel that the best long-term approach to achieving our mission with a free offering is to build a new product from the ground up. The new recorder will be built into and accessible within the Screencast and Relay interfaces, with videos stored in Screencast (free or pro) or Relay. We are unable to commit to specific timing for inclusion of this tool within Screencast but it will be in 2019, and we will be able to provide a date update in the spring. This new screen recorder is planned to have many advantages over Jing video including mp4 videos, webcam support, and longer videos, and it will remain advertising-free.
I hope the new option is simple as Jing was, especially in terms of basic titles and arrows. SnagIt is just overly complicated for our simple tech support images / short clips we email to customers.
Robert R., Online Community Admin
