TechSmith Jing 2019 Announcement

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  • Announcement
  • Updated 4 days ago
For over a decade, TechSmith has continued to provide Jing as a free screen capture and screen recording tool. Jing still proves to be of significant value to our customers based on the positive ratings and high number of downloads.

With Adobe’s plans to retire Flash at the end of 2020, Jing’s current video format .swf will no longer be supported by web browsers.

As a result, we have evaluated the future of Jing and have decided to build a new modernized replacement tool.

We remain committed to offering a free solution because we are passionate about making it easy for anyone to teach, train, and explain concepts visually with images and video.

To achieve this, we have decided to build a new recorder rather than update Jing. Building a new tool will allow us to update the code structure of our free recording tool and offer modernized enhancements including a new approach to the UI that better mirrors the recording functionality of our other flagship screen capture products, Snagit and Camtasia.

Our goal is to roll out this new recorder in phases, with updated video functionality being prioritized and available first in order to provide users with an improved screen recording experience well in advance of the Flash retirement.

Future phases of this new recorder will include image capture and annotation functionality.

Jing users will get email updates on progress via the email address they used when setting up their TechSmith account, and we will continue to post additional information here as well throughout the year. So keep checking this forum for progress updates.

-Team TechSmith
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Robert R., Online Community Admin

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Posted 3 months ago

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John Tait

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Thanks for this information.  I'd be interested in a basic "Home" version preferably at no cost..!!
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Matthew

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I never knew the product existed.  Why don't you just have a "Snagit Free" version to consolidate and provide an upgrade path to the paid version?
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sabrierley

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I look forward to being in the loop and kicking the tyres.

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Lukasz Szyrmer

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Jing's biggest selling point has been ease of use and the number of clicks to get stuff grabbed and shared. I am a SnagIt customer and still prefer the Jing UX for most of what I do.
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ssmith

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Does this mean if I create a video with Jing  before Flash goes away, it will eventually not work? Will the replacement tool still have the 5 minute time limit? 
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Sean

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I find the gui to be a hodgepodge design that's unintuitive, I find it difficult to set captures that are useful, and in the end, using Jing to capture and then pasting into CorelPaint or Photoshop just easier to do. Moreover, for quick annotations, much easier to do in Jing and throw on a callout with some text and highlight something, then copy and paste into a email and done. I use macOS and windows 8, 10, but find the Snagit interface just awkward.
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Sean

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I would add, I am a Camtasia user and a SnagIt user, though I rarely use SnagIt.  I am going to upgrade Camtasia in the next few weeks, now that the semester has started. Jing was much easier for me to push on my students than something like SnagIt, though I did send an unanswered request for classroom pricing to sales ;), I don't really need that.
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Rick Stone

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Interesting thread. From a long time SnagIt user, I do all my post capture editing in SnagIt itself and I would find using CorelPaint or Photoshop to be totally unintuitive and very clumsy.

Perhaps I'm simply too deep in the forest to see the trees, but I don't find the UI unintuitive at all.

However, I do admit that since the introduction of Favorites, when I need to use a different tool that I haven't saved as a favorite,it becomes tricksy to find the tool. But I think that's just human nature. For example, my wife's telephone number is in my phone. I never have to dial it. So I'm often hard pressed to say exactly what that number is. Heaven help me if I ever get sent to jail and need to call and don't have my phone!
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martin.pedersen

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When support stops, on the Adobe Flash file format, what will happen to already recorded and shared videos? ... deleted, or converted?
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Paul Middlin, Employee

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Neither- they'll remain as is, and browsers will slowly phase out support for playback.
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vicnevicne

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In my view, if you updated Jing with just mp4 output format (and corresponding Screencast support) + restored FTP upload functionality and zero change to the UI/UX, I'd gladly pay a small fee for it. The UI (in my view again) is just about optimal.
My typical case is requesting support to a helpdesk : capture the screen area with the error message, highlight it with an arrow, upload and share it, paste link in chat window, all in 5 clicks (+ ctrl-V), unbeatable...
Keep on the good work !
Vicne
(Edited)
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Sean

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I would do this: "if you updated Jing with just mp4 output format (and corresponding Screencast support) + restored FTP upload functionality and zero change to the UI/UX." No fee though.
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Chris Moutray

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Like other people here I love Jing because of the easy of use. I don't use it for video capture so just screen grabs. 
Features I love:
- being able to draw arrows and boxes with text is so simple
- the no bs copy-to-clipboard (Capture Image > Copy)
- keeping a history of previous screen grabs 
- PrtScn button to start the screen grab
The one reason I've tended to use it less is because it crashes more often than not in a multi-monitor environment. Wish there was a fix for this one problem and I'd gladly keep using the current version.
(Edited)
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Lukasz Szyrmer

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also have issues in a multi screen environment
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Amy Clayton

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Please reconsider and fix Jing. I would pay for Jing and like it much better than SnagIt. I have used both tools, but Jing has been my go to tool. Jing allows me to get my job done much faster than SnagIt.  I had to stop using Jing today as it now has too many glitches. It is a sad day. I will miss it.  Thanks for all the years I was able to use it. It is very much appreciated!