Techsmith Smart Player - In an LMS

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  • Updated 7 years ago
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Do you have people using the Techsmith smart player in tandem with an LMS? We have a client trying to use it with the SCORM Cloud and we are unable to get anything to launch when using the player on a mobile device...

Thank you,

Joe
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joe donnelly

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Posted 7 years ago

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Josh Holnagel, Employee

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Hi Joe,

Thanks for posting. Are the videos being produced as SCORM packages and then uploaded as SCORM packages in the LMS? I've had success testing this with Moodle.

Here's a link to the SCORM tutorial, if you haven't seen it already: http://www.techsmith.com/tutorial-cam...

-Josh
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joe donnelly

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I believe so...do you if your player will have issus with the use of cookies? So, our SCORM Cloud uses cookies to authenticate users to make sure they are "allowed" to view the content. It looks like when the learner hits the app on iPhone, the content is choking.

Thank you,

Joe
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Josh Holnagel, Employee

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Joe,

Yes, the iPhone player app will grab the media and wrap it in our Smart Player to display elements like table of contents, captions, quizzes, etc. The reason we had to make the app is because the iPhone natively ignores those things and just plays the mp4. I should note that the iPhone is the only mobile device that needs an app to display this type of content. Have you been running into issues with other phones, iPads, or other tablets?

Unfortunately, like you mentioned, in this case you need the browser to display the content so that users can be authenticated with cookies.

If I'm right in assuming you need features like completion and quizzing to work, it seems like the combination of variables we have here isn't going to work out. If the videos are just straight videos (with no interactive elements) you should be able to use the mp4 files instead of the SCORM packages, but I realize that is less than ideal.

Also, if anyone else wants to chime in on the technical details or has other experience they'd like to share, that would be great.

-Josh

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