Techsmith wrecked the app

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  • Updated 8 years ago
  • Acknowledged
Archived and Closed

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Dear Techsmith,

I was a SnagIt user for several years. The last version I used was v.8. I loved it - easy to use interface, simple straightforward functionality. Recently, I got a new computer and installed SnagIt v.10. You changed so much the application is useless to me.

I need to capture a screen, then circle, highlight, or point arrows at parts of the image. Any functionality you layer on top of that makes the application harder to use.

Now you are discontinuing SnagIt Pro - thanks for wrecking another a perfectly good application.

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  • frustrated

Posted 8 years ago

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Tiffany Wood

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I am sorry that you are dissatisfied with Snagit and feel that the app is difficult to use. We tried to make improvements in Snagit 11, if you are willing to download the trial, we would appreciate your feedback.

If you currently have a Jing Pro subscription, you will have that for another full year. Then next year, February 28, 2013, your account will revert to a free Jing account.

Again, I apologize for your frustration with Snagit. Thank you for the honest feedback.
Thank you,

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