TechSmith's Camtasia Studio & 60 FPS

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This conversation has been merged. Please reference the main conversation: Camtasia 60 fps

Hello,

As part of our continuing conversation about the future roadmap of Camtasia, we want to let you know that 60 frames per second support for screen recording, timeline editing, and video production are a high priority on our backlog for a future release of Camtasia (after the next major release – not included in the next major).

Due to the increasing trend of devices supporting higher frame rate video recording, video hosting sites supporting higher frame rate videos, and higher frame rates in high motion screen recordings, TechSmith is committed to supporting all necessary aspects of “60 frames per second” functionality.

We don’t have a date for when this support will be released. At this time, we want to focus on getting the UI, performance, and workflows correct versus committing to a release date.

We would appreciate any feedback you care to leave within this post to let us know of your specific “60 frames per second” needs including general ideas, workflows, processes, hardware and software you use, etc.

Thanks so much.

Kelly Mullins
Customer Engagement
TechSmith
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Kelly Mullins, TechSmith Employee & Helper

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Posted 4 years ago

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chrisisar

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It's pretty disgusting how they have treated us as customers. They won't even explain, they just shy away in fear. This company is going to crash and burn if it keeps up this lack of customer service. We deserve an explanation. How about even a "we're too stupid to figure out how to use codecs". Eh, I stopped using it, there's better software out there. 
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mohamed.hassan.412

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Alrighty Switching to OBS for screen recording, it's free and supports 60 fps as for video editing I hear lightworks supoort 60fps as well.
Thanks techsmith, will not use or upgrade to any other camtasia. 
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mohamed.hassan.412

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I wanted to edit my reply, so after research I now use OBS for screen recording it has 60 fps and it's free, as for recording I use hitfilm 4 express, it's a good editor and free as well and it can render 60 fps as for the audio I use audacity as it's free and has a great noise reduction tool.
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Christopher Michael

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Techsmith is just a scam at this point. Their technology is out of date and they obviously don't care enough about us to even respond. 
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justux204

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One year later still no 60fps, it would be nice if they answer...
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Robert R., Online Community Admin

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Hi there;

While we are certainly interested in providing high framerate support, a part of the decision-making process is to understand the need as it fits within our markets. We have, in the past, asked the community to expand on the desire. We are receiving very little feedback on the topic. It is safe to say that this request is on our radar and is currently being investigated, though we do need to have more understanding of how the high framerate support will better serve users looking to create tutorials, knowledge-retention content, lecture capture, and other typical Camtasia use-cases (that is not meant to be an all-inclusive list, simply a few of the concepts that came to my mind personally). We have done initial prototyping of high frame rate recording and production functionality to determine the level of technical investment required to add these capabilities to a future version of Camtasia. The current plan is to continue investigating options, in the hopes of adding high fps functionality into a future update of Camtasia. We will stay plugged in to this topic and feedback as we work towards a solution. Please continue to share your thoughts and comments about your specific needs related to 60 fps recording and video production.

-Robert
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mpk355

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This does not make sense to me.... You HAD 60FPS support in the original Camtasia 9.  It worked (works) great. I do training / tutorial videos for sports. Large # of people do.

this sounds like an over complicated analysis to a simple thing you already solved... yes? 
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Justinas Daraska

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about time :D for answer. We need it because all other pay programs have it, even some free has it. For gaming videos its looks much smoother
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Kelly Mullins, TechSmith Employee & Helper

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Hi mpk35,
Just to clarify on your one point to avoid any confusion, Camtasia 9, nor any other version of Camtasia / Camtasia Studio, has been released with 60fps functionality.

Kelly
TechSmith
(Edited)
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Christopher Michael

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If I'm doing a tutorial on our training site and I need to go through sections that have 60fps HTML5 embedded MP4s (the new "gif") it would nice to have those recorded at 60fps. But way more important than that, if I am working with screen captures alongside 60fps footage, I now have to import my Camtasia screen captures into Adobe Premiere. Why can't I just work in Camtasia? What could possibly make this so difficult when there is freeware that can output 60fps? 
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Christopher Michael

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Kelly -- You are flat wrong. I think he meant Camtasia 8, but there was a way to export at 60fps. It wasn't an inherent feature but there was a workaround. I think with a .mov codec -- people have talked about it extensively on your own forums. 
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chrisisar

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I think at this point TechSmith has spent more time pushing back against 60fps versus actually solving the PROBLEM. And yes, it is a problem. There is no excuse for this. This isn't a Kickstarter project, this isn't a $5 cnet program, this is supposed to be polished finished software. This is BASIC stuff. Word of mouth spreads quickly and Camtasia's solid reputation is on a decline. Let's hope they can save it. 
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Kelly Mullins, TechSmith Employee & Helper

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Hi Christopher Michael,
At one point we did have somewhat of a "workaround" that was maybe sort of like 60fps, but it was not a "true" 60fps export feature which is what people are requesting here.

Also, I want to add, as I did in my original post, this is a topic that is STILL currently being looked at by our development team and product leadership.  Even as you post here, our devs see your comments and have their own renewed conversation going on in real time.

This is why it is important, as Robert said, to really understand the WHY of the problem that needs solving for you. Your detailed information in the post above, and some that others have shared, is very helpful and is exactly what we need.

We appreciate you taking the time to post here about the need for this feature and your sincere desire to make Camtasia a better product so you don't have to go outside our software to get the solution you need. If you contact me via email, I will make sure you get on a future beta list to test this feature out whenever it might come to that point in production.
k.mullins@techsmith.com

Kelly  
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Joe Morgan

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Hello Christopher Michael,
You could output 60fps video from Camtasia 8 using the QuickTime format.

But here's the rub, The Camtasia Timeline only supports 30fps video.So if you place 60fps video on the timeline.Camtasia discards 30 of those immediately.

So when you rendered a 60fps video. You got 60fps footage.However, it was only 30fps of video information.Frame 1&2 were identical,3&4,5&6,etc.
In reality, rendering to 60fps was pointless.

Regards,Joe
(Edited)
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mpk355

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I'm having to pay grad student who has adobe premier do all my training videos. But I like the free one mentioned above
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kulovujife

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WHY DO YOU CARE SO MUCH WHAT WE WANT TO DO WITH IT, ITS SO CLEAR THAT I CAN'T BELIEVE U ARE ASKING THIS LOL!!! as if bmw asks why people want 400HP instead of 116HP

30FPS = choppy, oldschool 
60FPS = smooth, buttery, viewers of our tutorials get a more smooth experience and thus keep watching since it looks just pleasing

a lot of my viewers ask what program I use to get such a smooth recording and i always have to give ScreenFlow the credits, sry. bet you guys are clueless about how many customers you are losing  because of that. i will stay on OSX only because theres no "60fps/showing keystrokes"-program on windows available yet, so easy for you to crush all the competition with one feature lol.
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kulovujife

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WHY DO YOU CARE SO MUCH WHAT WE WANT TO DO WITH IT, ITS SO CLEAR THAT I CAN'T BELIEVE U ARE ASKING THIS LOL!!! as if bmw asks why people want 400HP instead of 116HP

30FPS = choppy, oldschool 
60FPS = smooth, buttery, viewers of our tutorials get a more smooth experience and thus keep watching since it looks just pleasing

a lot of my viewers ask what program I use to get such a smooth recording and i always have to give ScreenFlow the credits, sry. bet you guys are clueless about how many customers you are losing  because of that. i will stay on OSX only because theres no "60fps/showing keystrokes"-program on windows available yet, so easy for you to crush all the competition with one feature lol.
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mohamed.hassan.412

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With all due respect to you it is non of anybody's business, your company said it was on the road map a year a go, one year of false promises and ignoring your customers, so I am sorry I am not telling you as I will not use Camtasia anymore, I purchased 2 copies and I regretted wasting money on such product as soon as I seen how you treat your customers, as for everyone else if you need 60 fps go with obs again it's free and lightweight, if you need games recording I recommend Mirillis action, or bandicam but more Action as I have both and bandicam is a little bit choppy, for editing go with hitfilm 4 express I spent 5 days looking for a free good program for video editing this was the winner, if you would like to edit audio go with audacity.
now I will leave Camtasia for techsmith in the dust with it's outdated features and over priced price tag,
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Ja Jacek

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I need 60 fps to make dance instruction movies. Quick movement looks a bit choppy at 30 fps. But what is much more important, the audience of my videos frequently want to playback some parts at a reduced speed to see the details better and for that 60 fps is a must.
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robuniversity

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I've been trying to sum up my thoughts about this for a couple of months (since we have so much time to pointlessly debate this) and I finally came up with tweet sized summary:

Asking us to put a business case forward for 60fps is like putting a business case forward for touchscreens on mobile phones.
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Rick Stone

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Pulling on my flame retardant Nomex underwear here. ;)

I don't speak for TechSmith. I'm but a user same as you or anyone else here. Having said that, I will say that I've engaged with others here in efforts to try and understand for myself why 60 fps is so desirable. And I'm not trying in any way to diminish or downplay the desire to have it.

Watching things like this thread is a bit of amusement for someone like myself. Because I compare it to another great many threads that ensued after the Mac version of Camtasia made an appearance. In that Mac version, there was a unique ability it offered that the PC version didn't offer at the time. The feature we all know today as "Remove a color". Once it became widely known that this was a feature offered on the Mac side, folks began posting like mad on the PC side that were carrying on as if their literal lives would end if the PC version of Camtasia didn't offer the Remove a Color feature like yesterday! Never mind the fact that I couldn't recall ever seeing anyone make a suggestion for a feature such as this before it emerged.

Again, in my attempts to understand how significant the differences were between 60 fps and our typical 30 fps, I've asked for and have been provided links to assorted YouTube videos supposedly demonstrating the contrast between the two. And I recall that the two videos looked basically identical to me. I could not see any difference whatsoever between the two. It doesn't mean that the differences weren't there, only that for whatever reason, they weren't perceptible to me.

I suppose it could have been that I run hardware that isn't powerful enough to present the differences to me. I'm not sure. But my own conclusion on this was that it was similar to folks claiming huge differences between what they hear in WAV format vs MP3. I personally can't listen to either and make any clear distinction. They both sound identical to me. So to me, things like this are often subjective.

So it could very well be that the fine folks at TechSmith are seeing the same things I've seen and pondering how many folks are honestly in need of this change. As the Camtasia editor and recorder and everything surrounding Camtasia seems to revolve around a 30 fps assumption, I'm just guessing it would be a significant amount of work to accommodate that specific request.

Note that I'm not claiming it isn't desired or needed or that TechSmith should just ignore the request. I'm simply stating my own observations as well as offering a basic hypothesis as to why we may be seeing what appears as a lack of progress on this aspect of the software.

And me being me, I'd have to admit that the cynical side of me would be willing to bet a dollar against a dog kibble that the moment TechSmith does build this feature into the product, there will emerge cries that now we see 120 fps is available and we are off to the races again with all the pleas and asking when it will finally be added to Camtasia.

Just some observations and thoughts from the fringe.

Cheers... Rick :)
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Joe Morgan

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Well Rick,
Some people simply cannot see the difference between 60fps and 30fps. It's like leading a horse to water and they die of thirst.
I suspect there may be an underlining medical condition that contributes to this inability to see the difference.

If you change the speed of 60fps footage to 1/3 it's normal playback speed. You create slow motion that still provides pretty fluid and smooth playback overall.
 If you change the speed of 30fps footage to 1/3 it's normal playback speed. It gets very choppy and looks pretty bad.

Plus, Most newer cameras can shoot at 60fps and Camtasia cannot process or edit the footage correctly.
Camtasia reduces 60fps footage to 30fps as soon as you drag it to the timeline.It can also struggles to playback the same 60fps footage.

I'm going to provide a link to this web page.Image below.


All you've got to do is select the different frame rates available above the green square.
http://boallen.com/fps-compare-html5.html

It's does a great job of depicting motion smoothness differences between 60,30 and 15fps  footage.
If you still can't see the difference. You may be legally blind.

Regards,Joe
(Edited)
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Rick Stone

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Appreciate the link. Wherever you found this, it does a much better job of depicting the differences than anything I've seen to date.
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chrisisar

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Thank you for your newest reply. I want to encourage you by letting you know that I will indeed return to Camtasia when you are able to implement the 60fps. I can tell you I enjoy the camtasia UI so much more than Premiere for vlogging. Camtasia literally does everything I need except 60fps. 
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Christopher Michael

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Kudos on the update. Please keep us posted.
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Dave Voyles

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On one hand I like that FPS demo, but it doesn't really tell the whole story. In a game (my background), the difference between 30 and 60 FPS is MASSIVE. 

This is exactly why I need 60 for Camtasia. Want 30 FPS? Consoles are great. But if you pay the money to have a nice computer, GPU, and recording equipment, 60 FPS can really make for a great experience and allow you to stand out.

A simple slider back-and-forth doesn't do it justice. 
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Joe Morgan

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Hello Dave Voyles,

I agree that the image in the link I provided doesn't tell the whole story.However,it does lend some visual reference to the jittery motion associated with lower frame rates.
I'm a little amazed how many people have a hard time seeing the difference in actual footage.

60fps video is much smoother than 30.Especially when your dealing with high speed video game action. Although, it's not very noticeable when motion is subdued and fluid. Regular television is broadcast at 30fps.

I wouldn't hold my breath waiting for Camtasia to add 60fps support.
It's simply not needed for the creation of most online tutorials. That's what Camtasia was designed for. Videos with Quizzes,How to's, Education & Instruction, etc.

From my standpoint. With regards to  game reordering and editing. Camtasia is a Poor Choice at best.
You've even got to play the games in Windowed mode because Camtasia cannot record game play in Full Screen.

I'm a gamer, if I wanted to record my game play.I would use Shadow Play.Only because I have a Nvidia graphics card. It records at 60fps with little drag on system resources.Then,I would do my editing in Premiere Pro because it's my editor of choice.

Camtasia is my editor of choice for creating tutorials involving screen captures.
I use the pan and zoom feature a lot.To me, that's Camtasia Best Feature. I don't create quizzes.

I think TechSmith stands to gain customers if they add 60fps support. If they would gain enough customers to justify the effort is hard to predict.

I agree that 60fps support would be a nice addition. I'm not shooting the idea down by any stretch of the imagination. I advocated for it during Cam 9's beta testing phase.

Regards,Joe
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Dave Voyles

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You are correct in saying that recording with Camtasia is not very useful, as it cannot record games fullscreen.

Where I would have liked to keep using it would have been on --editing-- video. If I have video recorded from OBS or Shadowplay at 60fps, then edit with Camtasia, it drops the video to 30!

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