Temporary Problem Canceling Jing Pro

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  • Announcement
  • Updated 8 years ago
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Update 10/31/11: This has been fixed. Apologies to anyone affected, and thanks again for your patience. Archiving this thread...

Update 10/31/11: This has been fixed. Apologies to anyone affected, and thanks again for your patience. Archiving this thread...

We've got a little problem on our website right now where people are unable to cancel Jing Pro from within the product.

I just wanted to let you know we're on it and expecting a fix soon. We'll update this post when it's complete.

Also, you can contact Customer Service via this form in the meantime: http://www.techsmith.com/about/return...

If for some reason your Jing Pro subscription unintentionally renews during this period, rest assured, we'll make it right. Please just explain the situation using the form above.

Thanks for your patience!
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Mike Curtis, Employee

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Posted 8 years ago

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