Thank God for Camtasia Studio version 8

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  • Updated 2 years ago
Recently I had a hard drive failure on the main system I was using with Camtasia Studio 8.  Having already purchased Camtasia version 9 and found it to be lacking in SO MANY of the old features that we all knew and REQUIRED such as producing MP3 files, I abandoned using Camtasia 9 and I am currently waiting for the release of Camtasia 9.1 or Camtasia 10.  But I had to do something to get the job done.  So, as I was searching through my box containing all of the DVDs containing my purchased software I was ecstatic when I found my DVD containing Camtasia Studio version 8.0!

I quickly installed Camtasia Studio version 8.0 and discovered that EVERYTHING WORKS FINE.  There is NO "Professional looking" and MUCH HATED all black UI.  And, most of all, my ability to produce MP3 files IS BACK.

I wish that there was something that I could do to help those of you who wish that you could go back to a once great, reliable, time-tested product, but, alas, I cannot do that.  There was one drawback to this re-installation.

After starting Camtasia Studio version 8.0, the update dialog opened.  I was asked if I wished to update to Camtasia 9.  At this point I began laughing uncontrollably to the point where my sides began to hurt.  It took me a full 15 minutes to recover but I'm OK now.

Best of luck to all who, like myself, upgraded to Camtasia 9 and found it lacking in so many ways.  Curiously, I have not read anything from TechSmith about this MAJOR DISASTER they caused by bringing out the NEW COKE, I mean, Camtasia 9.  Maybe someone from TechSmith will reply to this message and fill us all in on what is happening to make Camtasia 9 the product that it should be.
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Tim Frost

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  • Sorry I bought Camtasia 9, but glad that I still have Camtasia Studio 8.

Posted 2 years ago

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Paul Irvine

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The much hated black UI used by market nobodies like Adobe? Hmmm...

Yup there's no mp3 export just now but apart from that I'm kinda struggling to think what else is missing?
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Tim Frost

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Paul,

OK, let's talk about the fact that when you add a Marker, you can no longer name the marker as you could in all previous versions of Camtasia.

Then there is the case where when the play head is moved it no longer snaps to any markers or splits.

I could go on and on, but you can check the other comments on this blog for other problems such as hangs, abnormal terminations of Camtasia 9 and so on.
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Joe Morgan

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You can rename markers, just click the marker to highlight and rename it in the properties panel.


You need to turn on Timeline snapping.It's turned off by default in Camtasia 9.


Yes, there are some bugs but I've successfully created a number videos with Camtasia 9.
Maintenance releases will be coming.

Regards,Joe
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Tim Frost

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Joe,

Thanks for the tips.  All of this "work around" business makes me wonder why the developers at TechSmith thought it was a good idea to turn off the previous default values and force users to find these options that have to be turned on to make Camtasia 9 work in a way that was comfortable in Camtasia 8 and earlier editions.

Although I have officially given up on using Camtasia 9 until a MAJOR rewrite is released, on these two issues, do you know if the changes that you suggest are permanent or must we reset these values each time we begin a new project?  Given all of the hassles that TechSmith created for its customer base it would not surprise me to discover that these settings must be reset before each project is begun. 
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Joe Morgan

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I don't understand why they disabled snapping by default.

It's my opinion that especially when you are new to video editing. Timeline snapping helps you a lot. Whether you release it's helping you or not.

The timeline snapping settings stick from project to project so no worries there. Time to watch some football.

Cheers,Joe
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Rick Stone

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Can someone explain to me as to why not being able to output an MP3 file becomes a "deal breaker" for a video editing application?
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Paul Irvine

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Exactly my thoughts too.
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Tim Frost

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Guys,

Some of us produce projects that are all audio files with little or no video.  Since MP3 was an option in earlier versions of the software, then why did TechSmith decide to take away that capability and now insist that we use the M4A file format that even TechSmith admits is not supported as widely as MP3?  It just does not make sense to take away a feature that has been in place for so long.
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Troy Stein, Employee

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Hi Tim, 

I'm sorry about the frustrations we caused you, especially with the markers & renaming.  That's our mistake.  We'll get that fixed.  We should have smoothed that out better and we didn't.  I'm sorry about that.  

Relating to the MP3 issue, we track the usage of different outputs.  When they fall into the single digits and continue declining, we consider removing them.  We do this to ensure simplicity for new users (too many options confuse them), but also to ensure new features for existing customers.    The more old code we have to keep updated (FLV anyone?) the longer it takes to develop new functionality (eg., 64bit rendering, behaviors, etc).  

I know that doesn't solve all your problem with 9, because  you've built a solid workflow around Camtasia and MP3.  I can't promise that we'll be adding MP3 back any time soon.  But, we can at least make you whole financially.  If you need a rebate for your Camtasia 9 purchase, by all means give our customer service folks a call and we be sure to refund what you paid for 9.  

- Troy Stein, Camtasia General Manager
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Tim Frost

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Troy,

I appreciate the offer of a rebate for Camtasia 9.  However, I am not as concerned with the amount I paid for Camtasia 9 (I currently have  several other software packages such as Tajima DG 15 Maestro Edition embroidery software and Wilcom Embroidery Studio e.30 both of which cost more than $8,000.00 each).  I also have the Adobe Creative Suite of software which includes everything that Adobe makes.  I really had hoped that Camtasia 9 would be a great improvement rather than a great disappointment and that it would build upon Camtasia 8.6 rather than revert back to a lesser product.

Rather than ask for a rebate, I would like to ask for something else and that something else would be something that I believe many other owners of Camtasia 9 would like to have.  After experiencing a hard drive crash on the computer that I was using for all of my Camtasia projects I lost the ability to use anything but Camtasia 9.  After digging through my library of old software packages, I found my copy of Camtasia 8.0 and installed it on my replacement computer.  After installing, I attempted to update to version 8.6 but as I'm sure that you know, only the update to Camtasia 9 was available.  What I would really like to have would be a way to update back to Camtasia 8.6 or a link where I could download and install Camtasia 8.6.  I'll bet that I'm not alone in this.

I really want to see Camtasia 9.1 become the software that I wanted it to be.  I know that re-coding everything is impossible but here are some suggestions and wishes that I have for the next version of Camtasia 9.

1. I want a way to select a different color scheme for the UI other than the black color scheme.
2. I don't want to have to work around the various glitches such as the ability to name a Marker.  Take me back to the simple process of M to create a Marker then click on the name of the Marker and type it in.  I don't want to have to click here, then click there, then select some option that I now have to learn anew to do what was so simple in the past.
3. I need to have the same Production options that we had in Camtasia 8.6.  If you want to add new options, that's fine, but don't take anything away that we had in Camtasia 8.6.  Why would anyone suggest that?  And, more importantly, why would anyone allow features to be removed?
4. Create a tutorial, or better yet, a small update that would revert all of the keyboard shortcuts from what they are now and make them what they were in Camtasia 8.6.  I know that there is a PDF named "Where is it now?" and I downloaded it and read through it.  This is something that users should not have to even read or be aware of.  Why no keep the keyboard shortcut of M to create a Marker?  Why was this changed?  Is TechSmith trying to create something as an homage to the way that macOS users do things?  I have a MacBook Pro Running Sierra.  I've worked with microcomputers since I first soldered the discrete components on each of the boards in that computer in 1978.  I installed the first 12 Apple II computers that we purchased at SSA HQ where I worked from 1978 until I retired in 2004.  I hated the Apple computers then and I retain that hate now.  The only reason I bought a MacBook Pro was to perform operation tests on the embroidery software for which I have written 14 different titles since beginning my business in 2005 and sold 78,000 copies of those various books in the last 11 years.  After I discovered that less than 4% of my customers were using Apple computers, I chose to not waste my time with that software.

I'm sorry to go on like this, but I did regression testing for our software at SSA since becoming a systems programmer in 1985 and we never would have allowed something like Camtasia 9 out of the initial testing phase until the changes proposed would have been completely transparent to the users and the only noticeable changes would be further enhancements to the way they worked without imposing mandatory "work-arounds"  on them.  In 2006 I was asked to join the beta testing team for the embroidery software produced by Emnet Software in London and sold under the Husqvarna Viking and Pfaff brand names today.  We have been through 4 different major version releases of that software and not a single release generated the anger and rancor of new owners that Camtasia 9 generated.  Although I receive an average of 200-300 emails per week from customers, not a single one contained a complaint about how the software now works.  Instead of complaints, every email simply contained questions about how to use the new enhancements to the software, or simple procedural questions from customers who were completely new to the use of machine embroidery software.

Please let me know if I can re-update to Camtasia 8.6 somehow.  I wish you and all of the other folks who work at TechSmith the best of luck in correcting Camtasia 9 and making Camtasia 9.1 what it should have been in the first place.
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David D, Technical Product Manager - Camtasia

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Hello Tim,

You can download previous versions of our software from the following page of our site.

https://www.techsmith.com/download/oldversions

Hope this helps.
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Tim Frost

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David,

Thanks for the link.  I shall give it a try.
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Bob Lewis

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Though I mostly have retired, you never really do if you like to learn, I have experiences with software updates also,  and even though I very much like the TechSmith Support people and staff, they are kind and helpful as they can be, for the life of me I can not understand their thinking process with Snagit 13 and Camtasia 9 being soooo very different than the previous versions and removing processes, features,  that worked for most of their users for some that do not work, and some of their reasoning behind some of "their comments as to why" shows they are trying, And they need a paradigm shift.
 I try to have Gratitude for what I do have because I have been blessed with much and so have they.
 ( I never mean to be unkind with any of my comments so I will stop here for now. )
 Thanks for listening.
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David D, Technical Product Manager - Camtasia

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Hi again Tim,

Regarding #3, which production setting were you using that you'd like to see added back? You can contact me directly, d.dooley@techsmith.com, or post here. Thanks