When reading the help documentation for Snagit 13, for the option titled 'Show me onboarding', it says this:
"Show the Getting Started and What's New checklist in the upper-right corner of Snagit Editor."
In June 2016, I created a support ticket (Request #239051) where I said the following "When turning off this option, it still doesn't make the 'Getting Started' and 'What's New' disappear."
At the time, Nate replied to my support ticket stating: "Those two tabs in that button are expected to stay there with that option unchecked, so this is expected behavior."
When I challenged that answer, Nate then responded:
"It looks like that is a typo in our documentation. I passed it on to our UA team and they are working on updating the documentation."
But nobody has ever corrected it.
"Show the Getting Started and What's New checklist in the upper-right corner of Snagit Editor."
In June 2016, I created a support ticket (Request #239051) where I said the following "When turning off this option, it still doesn't make the 'Getting Started' and 'What's New' disappear."
At the time, Nate replied to my support ticket stating: "Those two tabs in that button are expected to stay there with that option unchecked, so this is expected behavior."
When I challenged that answer, Nate then responded:
"It looks like that is a typo in our documentation. I passed it on to our UA team and they are working on updating the documentation."
But nobody has ever corrected it.
Posted 3 years ago
