the key entered is not a valid software key

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  • Updated 8 months ago

I want to install Camtasia Studio Win on my new Company PC (Windows 10). I worked already with Camtasia on my old PC (Windows 7). I have a license paper with Product Key and Download link. I can install Software correct. But: When I try to unlock Software afterwards by entering the Productkey from my license paper I get the Message "the key entered is not a valid software key". What can I do?
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Heiko.Schmidtke

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Posted 8 months ago

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Samarn Sumrith

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Heiko.Schmidtke

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Hello, I already did all this: I have a Code xxxx-xxxxx-xxxxx-xxxxx-xxxxx and I entered it. But I get the reply "the key entered is not a valid software key ". Maybe the key refers to an older Version of Camtasia? How can I intall an older Version then?
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Samarn Sumrith

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you can download older versions here.
https://www.techsmith.com/download/oldversions

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Glenn Hoeppner, Employee

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If you go to https://myaccount.techsmith.com/MyProducts/Software you may find your Camtasia key already listed there. If it is not listed you can add it. This page will save your key along with your account and show you which version the key is good for. It will also give you a download link to the software version which matches your key.

-Glenn