The Open Captures Tray is empty in Snagit 10.

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  • Updated 2 years ago

I have Snagit 10 reinstalled on my company's laptop after the machine has been replaced however, none of the captures I make automatically appear in the Open Captures Tray as ws the case with the old install. With the help of the IT Dept Rep, we have attempted two fresh installs of the software, but the issue remains – I click PrtScr button, the crosshairs appear and I am able to capture the selected area, then the Snagit Editors opens but the Open Captures tray is empty.  I verified that the captures are saved in C:\Users\[profilename]\AppData\Local\TechSmith\Snagit\DataStore and i can open them if navigate directly to that folder. How do I make captures to automatically appear in the Open Captures tray?

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Posted 2 years ago

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Photo of jasons


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In editor click view and check recent captures.