The project file cannot be opened. It says it's not a Camtasia file but... it is.

  • 1
  • Question
  • Updated 10 months ago
  • 1
  Hey there! I am using Camtasia version 8.5.1. 
So I have seen others post about this issue. Yet, they all had these issues fixed by changing a piece of code saying src="" or upgrading to the latest software. I've upgraded to the latest version of Camtasia to see if it would fix this but I've had no luck. 

See, I was trying to render a video I just finished, but it wouldn't render! So I decided to cut it up into three parts and have those render individually, guessing it was because my computer couldn't handle it all at once. But after the first piece rendered it was quite late, so I turned my computer off to finish the next day and then the next day it wouldn't open! And now I am here.
Photo of Koji Kondo

Koji Kondo

  • 2 Posts
  • 0 Reply Likes
  • frustrated

Posted 5 years ago

  • 1
5 years ago
Photo of Casey Wright

Casey Wright

  • 158 Posts
  • 14 Reply Likes
Hi there. Thank you for posting here. Based on the information you have provided, you would be best served by contacting our Technical Support team. They are available Mon-Fri, 8am-7pm Eastern Time. You can submit a help ticket here: https://support.techsmith.com/hc/en-us/requests/new, or contact them via phone at 1-800-517-3001 (US and Canada) or +1.517.381.2300 (International).
2015-09-18T19:28:58+00:00
Photo of Ed Soria

Ed Soria

  • 6 Posts
  • 1 Reply Like

I'm having the same problem today, Any updates on how to fix this issue?


5 years ago
Photo of Koji Kondo

Koji Kondo

  • 2 Posts
  • 0 Reply Likes
Okay. Thank you for your time! 
5 years ago
Photo of Fred Grover

Fred Grover, Champion

  • 2445 Posts
  • 385 Reply Likes
Kojo did you get this problem resolved and if so what was the problem ? I ask for the reason if other users have this same issue they may have a place to start looking for the solution. Or Casey Wright if you can answer this question.

Thanks for posting and have a great day/night.
4 years ago
Photo of jhueck66

jhueck66

  • 4 Posts
  • 0 Reply Likes

Here is something I have tried before to go around this problem, although may not be the best way.

1. Think about dividing the original project say in three parts. Cut the 2nd and 3rd part out and save the project with say Project1 part 1. Render  just that part

2. Again from the original project delete parts 1 and 3, leaving only part 2. Save it say: Project1 part 2. and render part 2 only.

3. one more time from the original project delete parts 1 and 2. And save and render only part 3.

4. Put together the three parts rendered in one new project. and Voila! Make sure you name the project other than the original in case you need to come back to it.

I have done it and I have been able to go around the problem.

Good luck

3 years ago
Photo of Gurjas Sahney

Gurjas Sahney

  • 1 Post
  • 0 Reply Likes
jhueck66 

How to divide the project file ??
 I am using Camtasia 9.
2017-06-08T12:26:13+00:00
Photo of kayakman

kayakman, Champion

  • 7222 Posts
  • 2414 Reply Likes
use the library; this tutorial was made with CS8, but the same techniques work with CS9 ...

How To Use The Library To Break Up Large Projects Into Multiple Small Sections
http://www.screencast.com/t/2epIH0TuulzN
2019-02-13T02:28:56+00:00
Photo of Shelly

Shelly

  • 1 Post
  • 0 Reply Likes
I'm having the same error come up. That's great, but the file won't open?  says it's not a .camproj  file??
2019-02-13T11:25:44+00:00
Photo of Robert R.

Robert R., Online Community Admin

  • 1614 Posts
  • 514 Reply Likes
Hi Shelly;
For these types of issues it will be best to open a support ticket; have you done so yet?
-Robert
  • 1

Powered by Get Satisfaction