The recorder VU meter seems to be stuck

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  • Updated 4 years ago
A couple of weeks ago, I turned on my camtasia and I noticed the VU meter is stuck at about 3/4 recording level. Though I've used it since it's been like this and it seems to record system sound just fine, I'm wondering if anyone else is seeing this or do I have a glitch? I like watching the meter go back and forth.

Thanks for your input.
Photo of busisloan


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Posted 5 years ago

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Timbre4, Champion

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Hello, sounds like you are recording with a mic or line input through the PC. Doesn't move at all? have you tried unplugging the mic or line from the PC input to see if it drops? Usually a reading like that indicates a residual hum in the signal; but if that's true, it should go UP when you speak. Try changing inputs or going to Audio OFF and back on. Simple troubleshooting stuff first....
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Fred Grover, Champion

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It may be that you need to reboot and like Timbre4 stated try unplugging the mic before doing so and see if that helps. What type of mic are you using ? Built-in, USB or a Mic Line In ? The more information you can provide on that could also help. I have ran into this issue with my USB Audio Soundcard and using my USB Headset before but after unplugging it then doing a reboot and starting the Camtasia Studio Recorder again and plugging the USB Mic back in it solved the problem. Let us know and sorry for your issue. Thanks for posting and have a great day/night.
Photo of busisloan


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Thanks guys. To Timbre4, I was using a line input (but you really don't have to if you set it to record system sound-pretty slick); I did try unplugging it-didn't change it. Turnrd audio off/back on-no change. Shut down camtasia and back up-no change.
To Fred, I was using line in from the headphone to the microphone, but again, with camtasia 8, that's not necessary with 'record system audio'. I unplugged the line in, shut down and restarted camtasia, no change. I can record through my mic-plugged in to the regular mic jack-it works, but no VU. I haven't rebooted my whole machine, I don't think-can't remember, since I first posted this question. I did recently upgrade to Win 10, but I think this happened before the upgrade, but I can't be for sure. Bottom line is-the camtasia still records system audio or an external mic, just can't see the VU meter, but the input level slider functions. I just think I damaged it somehow. Also, when I'm recording the screen, it loks like it's not recording audio because the whole audio icon goes away, but upon playback, the audio is good-weird. Oh, and I'm using 8.6.0.
Thanks for all your help.
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Geoff Evison

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Did you ever solve this? I just upgraded to Win 10 and it's happened to me, so I think it is tied to that. I'm trying to figure out what my prior drivers were. Thanks!
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Rick Stone

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I'm wondering if it might be time to try a soft reset.

I believe in the past, TechSmith support has advised me to close Camtasia, then open my Registry Editor ( Start > Run > Regedit ) and navigate to the following location:

HKEY_CURRENT_USER\Software\TechSmith\Camtasia Studio\8.0

Delete that section where it says 8.0

Close the Registry Editor and restart Camtasia.

If you are hinky about deleting things from the registry, you may also right-click this area and export it so you could easily import it back in if you wanted.

And if that fails, perhaps try performing an uninstall/reinstall.

Cheers... Rick :)