The saving is very slow, cant open the saved project

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  • Updated 4 years ago
Basically I am trying to save this roblox gameplay that i just editied and to finish of the next day, it took a while to save and i was so frustrated. Then when i try and open it it says it cant be opened! I am on a mac computer please somebody help me!
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callumbhatti5

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Posted 4 years ago

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Jack Fruh, Champion

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Hi, a few things:
1) your media should be fine, thats all stored in the recordings folder, you can find this location in camtasia preferences, on the recording tab, down towards the bottom.

2) if your project file didn't save, check and make sure you have enough disk space, if you run out, all kinds of bad things can happen.

3) if you use time machine, check and see if a previous save is in time machine.

4) if you use dropbox, go to the dropbox website and look to see if a previous version exists in dropbox.

5) if you have no other backup, you'll likely need to re-do the editing process.
     Some good advice is to save regularly while you edit, and to use a backup system like dropbox or time machine so that you have copies of the files as you go.

5b) if re-editing the material is necessary, you might find it interesting to look at the project file of your corrupt project. To do this, go to the finder, then right click on your corrupt camtasia project and choose "Show package contents", from here look at "Project.tscproj" this can be opened in any text editor, like textwrangler, Atom, visual studio code, etc..  with a little luck, this file is not corrupt, and you can use it as a guide for what you need to re-do.

Please note, I am not an employee of techsmith, just another user offering some help on a holiday weekend. For official support, you'll want to reach out to them on Tuesday when they re-open.

- Jack
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callumbhatti5

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Thank you jack, and i am using a drive with 499gb on it and i have 11.75 gb of space on my computer, is that good? Also the saving is very slow, it takes forever and i have 10gb of free space, and a backup drive in my computer
(Edited)
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training

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I've always been told to leave at least 20% of my drive capacity as free space. Empty drive space is used as temporary RAM and when it gets below 20% it can really slow things down. At this point you need a backup drive that is at least as large as your internal drive. 

Time Machine is great, especially for saving different versions of files and for reinstalling your files on a new drive. But it helps to have another backup where you can store or archive files that are not currently needed, and delete them from your internal drive. You can copy them back when you need them again, or work on them on the external backup drive, but this method will help free up your internal drive space and speed things up. 
 
Also, files get fragmented and that slows things down. It would help to defragment your drive. I use TechTool Pro. One of the Apple Geniuses said they use Disc Warrior for their diagnostics and repairs (but I don't know if that has a defragmentation feature.) 

Another way to defragment is to just reinstall your last Time Machine save. That will erase the disc and rewrite everything concisely, defragmenting as it does this. 
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Jack Fruh, Champion

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Just a quick note that Defragmenting is only recommended on traditional hard drives with spinning platters. If your mac has an SSD, defragmentation it is not suggested as it will not improve the performance of the SSD, and it reduces the life expectancy of the SSD as well.  (SSD storage has a limited number of 'write' cycles per memory location)
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training

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That's good to know. I'm thinking of switching to SSD, and didn't know about this. Do you happen to know how many write cycles they're good for? It may help to predict how long it will last. Do they last as long, or longer than a spinning drive? 
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Jack Fruh, Champion

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The number of writes is surprisingly low, I think modern SSD's are down to roughly 3000 writes per cell.  SSD's account for this in a few ways:
 - Over provisioning - most SSD's are actually larger than the stated capacity.  The extra capacity can have a number of uses, one of which is to 'swap in' for dead cells.
- Wear leveling - all SSD's today have a method of ensuring that the same memory cell isn't written to a bunch of times while other cells sit unused.

As consumers, this rarely is an issue, but if you're concerned, you can stack the odds in your favor by buying a larger SSD than you need.

- Jack
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training

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Thanks Jack. All stuff I never knew. 
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callumbhatti5

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Hey again, for some reason when i try and put my camtasia studio projects into the drive it says its corrupt. Is the .cmproj file not compatible with the segate slim drive?
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Paul Middlin, Employee

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Camtasia should be able to save to any drive you choose, however an external drive will inevitably be a lot slower than your local hard drive, and as Jack mentioned earlier, you'll want to make sure it isn't full (your project might be rather large, multiple GB, depending how long you recorded). It's also possible that seagate slim is starting to fail, if it took a really long time to save (or fail to save).