The video cannot be played from past one week. Previously it was working fine. Please resolve the issue soon.

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  • Problem
  • Updated 2 years ago
The videos cannot be played from the screen cast library. Previously they can be played but since last one week they are not at all running.Suddenly they stopped running. Please suggest as it is a hindrance in the learning process.
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AjeeshS

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  • frustrated

Posted 2 years ago

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Guy Larcom, Instructional Designer

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Hi AjeehS,

I am sorry to hear that videos will not play for you. Could you share the email you use for your Screencast.com account with me so I can take a look and see what the issue might be?

Thanks!

Guy
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AjeeshS

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Hi,

Yes, its ajeesh_kool@yahoo.co.in. Could you please look into the issue and resolve it soon?
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Guy Larcom, Instructional Designer

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Thank you for sharing that. When I look at the storage and bandwidth for your account, it appears there is no content in your library. Could you try uploading something? Then I can take a look to see if the content will display/play.

Thank you!
(Edited)