Things worse or missing in Camtasia 9 than Camtasia 8 and previous versions

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  • Updated 2 years ago
  • (Edited)
Hi.

I'm noticing that large number of basic things are much worse or are missing in Camtasia 9 compared to previous versions.

1. Animating

Adding an animation or what they're now calling a "Custom" animation is now much more fiddly.
Firstly the click and drag action rather than button click is slow, and in my project is very laggy and also unnecessary as the button worked fine. It's also inexact as it's more difficult to get the animation inserted right where you want, unless you enable Playhead snapping and drag it on top of the playhead.
Secondly I cannot add an animation inside an animation and break it into two parts like I could, like I was adding a keyframe. This is crucial for wanting to make an animation do 2 things in the exact same time as there used to be 1 thing.
EDIT: I just now found out that you had to right click to get Add Selected to Media. All of these hidden changes are making me consider needing a manual for this update.
Thirdly, there should be an option to remove the automatic timeline scanning when editing animations. Not only is it extremely laggy for me, but it's unnecessary and it moves the scanner from somewhere I need to reference during the edit.

2. Load time

I shouldn't be surprised that a pre-Camtasia 9 project in Camtasia 9 is taking at least 5 minutes to load, but just starting Camtasia 9 up itself takes noticeable minutes longer than before. I've already tried the different hardware-GPU-software rendering settings.

3. Timeline vertical zoom

It's not possible to zoom out as far in the timeline as you could vertically. Tracks are stuck thicker than they used to be.

4. Timeline vertical scroll speed

Scrolling the timeline with the scrollwheel is slower. It seems that there's a cap on the scroll speed not letting it go as fast as it used to. I've been told this is a known issue that TechSmith are looking into.

5. Text editing

The in-canvas text editor is for some reason extremely slow for me. It takes several seconds to input or change 1 character, and it tries to change the font while editing only to revert it back when finished. The in-canvas text editor also leads to me accidentally clicking other objects on my canvas which is pretty annoying. Overall the old editor was much better, even though it had not easy visibility for large text.

6. Multiple selecting with transitions

There seems to be a bug whereby holding Shift or Ctrl and selecting multiple objects works fine as it would, until you Shift or Ctrl click a transition on an object, then the entire selection goes away.

7. Dragging and selecting

I'm not sure if this is part of a common pattern I'm having with my project, but attempting to drag to select sends my Camtasia into a 2 minute freeze. The thing is this did not happen with the same project in older Camtasia versions. I do deal with a lot of objects but it seems the older versions could handle it well.

8. "Property changes affect a single animation"

The aspects surrounding this option are annoying because in previous versions I could animate and move objects and if I wanted to change the size of those objects in general, it would affect the whole entire object on all of the timeline as I intended. However now, when I change any property except for movement, I have to check this option and uncheck it, even if I'm changing in the properties and not on the canvas.

9. Automatic importing of files from Camtasia Recorder

This one affects Camtasia 9 Recorder and the annoyance is any time I record something in Camtasia Recorder, not only to I not get to preview it afterwards and view options to do with it, but it automatically places itself in whatever Camtasia project I have open at the time. I might be missing a new setting that would bring back the preview and not put it into Camtasia, but the fact it changed without me doing anything is annoying enough.

10. The removal of Export as MP3 only

Someone else had mentioned this on the forum, and thanks to them I found out about this awful reversal. I used this option frequently so I don't know why it has been removed.

11. The Edit-Pan-Crop buttons at the top

This is annoying because the cursor button didn't used to be there, and I could use the bar efficiently and quickly that way. Now instead of just unchecking the Pan or Crop buttons (which in Crop's case would save the crop), I have to click a separate Cursor button, which got me very confused at first as I kept trying to uncheck the Drag button.

12. The splash screen

This has been an issue since pre-9 in fact. The splash screen disappears never to be seen again if you click on it. It is therefore impossible to minimise it and then come back to it to check on the progress of the loading. Also, I'm experiencing times, roughly 1/2 times so far, that the screen freezes soon after launch (after completing some steps) then it cannot be minimised or removed, and Camtasia has to be killed via Task Manager.

Thank you for listening to these issues.
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Ayman

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  • very slowed down

Posted 2 years ago

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Naomi Skarzinski

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For your #9 issue with the recorder, here is a training video I did for my YouTube channel subscribers on how to set the options in the Camtasia recorder.  https://www.youtube.com/watch?v=WB-vcrg4LYU
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Ayman

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Thank you for your video, it helped me find that unknowingly changed option.
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ricco.blust

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Fully agree with you, used  V8 all days , after installing V9 and 2 Weeks of beeing disappointed, I reinstalled V8.6.  Happy again now.
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Tutoren Methodenlehre

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Full ack! Most of your points I have already encountered, too. We are testing v9 only because on our systems, the mouse cursor would often stop being captured during recordings with v8. I it were not for this bug, we'll still be happily working with v8. Tough luck, I guess.
(Edited)
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Jonathan Pickup

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I desperately miss the overall time of the movie. Camtasia used to show the total running time of the project, not not any more.
(Edited)
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Rick Stone

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The overall time is viewed differently at this point. Basically what you need to do is position your playhead at the end of all the media and observe the track where the time is presented.

Yeah, not as "in your face" as it once was, but still there. I've seen folks asking for that to be changed. While I've not heard anything suggesting a change is imminent, I wouldn't be surprised to see TechSmith add that back before too long in an update.

Cheers... Rick :)
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Jonathan Pickup

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yeah, that's not useful. the old system allowed me to see the duration of the project as i worked in detail. jumping to the end of the movie is not useful. i could lose my place in the movie. 
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Rick Stone

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LOL, I never claimed it was useful. But for the moment it's the only way I'm aware of that we can work. ;)
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Jonathan Pickup

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what's with the legacy callouts not working on windows?
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Rick Stone

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Can you be more specific about how they are failing?
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Joe Morgan

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They should work, they work for me.I know there have been some issues reported with Camtasia 8 projects opened in Camtasia 9 will screw up the legacy callouts for some reason.

 As far as TechSmith bringing back the timelines project duration indicator goes?
In general, when TechSmith takes away a feature, it's gone forever.

Regards,Joe
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dnashj33

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Auto-Save no longer works. Playback seems to get choppy after several edits....especially if you cut a portion of the clip and change the speed. This is the buggiest piece of software I've come across in years...maybe ever. It's got me to the point that I hate working in it and regret having upgraded, with a passion.

I'm going back to CS8 cause in my experience Camtasia 9 is a hot mess. A mess they made me pay for, because they never offered a proper trial. They try to force you to upgrade before you make a fair evaluation by placing watermarks on your renders and leaving you with no other way to get your work out, once you start on a project. That's low down. It's not a trial. It's a Play around with it, but by the way, you can't do any real world work in the app and get it out, unless you upgrade.
(Edited)
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kayakman, Champion

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auto save works; as you edit, and you do not do a manual save, an auto saved sequenced tscproj file is created for every auto save cycle [can be set in edit/preferences

do a manual save and those temp tscproj files are deleted

look in C:\Users\XXX\AppData\Local\TechSmith\Camtasia Studio\9.0\Auto-Saves
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dnashj33

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When you do a manual save...especially to an entirely separate directory...autosave should not be deleted. It wasn't in CS8, and there is no reason to in C9. This is why I am wondering why you keep trying to defend this release, when so many things that used to work properly in CS 8, no longer does in C9. Must be a cozy relationship with the staff, cause I cannot understand why I run into so damn many problems with it and you claim to have none. That just adds to the aggravation because it's the same as saying "It must be just your problem, or just your system." There are many other people experiencing bugs, here and you keep saying "ALL IS FINE....I HAVE NO PROBLEMS SO THERE IS NOTHING WRONG WITH THE SOFTWARE."

All is NOT FINE and there is definitely a lot wrong with it.

The only reason it should be deleting Auto-save is if you are saving the same name as the autosave file. Which, in my case, I never do. All I know is somehow, hours worth of trims (audio and video) were deleted when working on a project recently. I had to work extra hours late into the morning to redo all the edits because auto-save was gone and there was no good file to fall back on. Auto-save should not be deleted at all. Only overwritten by a newer auto-save.
(Edited)
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kayakman, Champion

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perhaps you can help me out here ...

you seem to quoting me in the above post ... 

"ALL IS FINE....I HAVE NO PROBLEMS SO THERE IS NOTHING WRONG WITH THE SOFTWARE." ...

could you please point out exactly where I made that statement?

also ...

you said " ... 
you keep trying to defend this release ... "

I'm not defending anything, I'm just relaying that I have different experiences with the product than you and some others have had

regarding 
 "Must be a cozy relationship with the staff ..."

during CS9 beta testing, I filed over 500 bug reports,so I doubt that the "staff" feels that way



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dnashj33

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You are saying there are no bugs because you aren't experiencing them. You said the same thing when C9 was first released..."No problems here, guys. Nothing wrong with the software!" That's aggravating to people who are having problems on their end. Sometimes it's best to just not say anything, when people are having issues, unless you have ideas to help resolve them.

Even now, as I try to finish this project, after making a simple cut and retime the section, playback is splotchy. Maybe you don't notice it on your end...and that's why it's aggravating as hell for you to tell me nothing is wrong. You are probably trying to help, but your aren't. You're making matters worse.
(Edited)
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kayakman, Champion

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dnashj33, please stop misquoting me ...

Re [You are saying there are no bugs because you aren't experiencing them] ... where/when did I say there are no bugs?

Re [No problems here, guys. Nothing wrong with the software!] ...
where/when did I say nothing wrong with the software?

Re [it's aggravating as hell for you to tell me nothing is wrong ...
where/when did I say there is nothing wrong?

I believe it is appropriate for members on this forum to express their experiences, especially if those experiences differ materially from the immediate poster's experiences;  there can be many reasons why a user can experiences issues with advanced software like Camtasia; video work can be very demanding on systems, and specific projects can play a role in those issues

my experience is that real "bugs" in software usually manifest themselves for most users; when one user has a problem where others don't, then perhaps something other than the software per se might be in play

you are right in that I was only trying to help, and I regret that I could not assist you

perhaps you should contact tech support; maybe they can nail down exactly why you are experiencing what you are?

http://support.techsmith.com/?_ga=1.95188181.815980675.1365725991
(Edited)