transition effects on black background

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  • Updated 6 years ago
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When in Camtasia studio 8 i add a transition effect to my project, then in the preview screen all goes ok, but in the produced video the screen goes black, and the transition gets played on the black screen, instead of the original recording.
I uploaded a test video here:
http://www.screencast.com/users/vitis...
It made my day to find a solution among the smart videos in youtube, and the blogs in the net, but i could not fix this problem. I tried different production settings. All the same result.
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Szilard

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  • sleepy

Posted 6 years ago

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Shane Lovellette, Employee

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Thanks for your post. It would be really helpful if you could share a screenshot or recording that shows the timeline of your project. It is hard to tell exactly why the callout transition is including black. Seeing your timeline would help. Would you mind sharing that?

Thanks,
Shane Lovellette
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Szilard

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I go ahead.
these screenshots are from the demonstration video.
http://kepfeltoltes.hu/130312/timelin...

http://kepfeltoltes.hu/130312/timelin...

on the second screenshot you can see that while preview, the background can be seen when effect is running.
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Shane Lovellette, Employee

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That is odd. I'm not sure just by looking at it why it is producing with black during the transitions when it appears to be fine in the Preview. The best bet is to submit a support ticket here: support.techsmith.com and select the Ask a Question tab. Our support team can work directly with you to troubleshoot what is happening.

Sorry for the inconvenience!
Shane Lovellette
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Szilard

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Thank you for effort.
Finally i found out that only these floating effects cause this problem. (and round cube effect). Dissolvings and slidings go fair. I uniformize my effects to these. Since i finally want to get my video ready, instead of further talking about it ;-)
Regards
Szilard
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cr

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I'm having a similar problem. I’m using CS 8.0.04 and having lots of problems with the table of contents (TOC) option with multiple files. The transition between multiple files is very slow (3 – 8 seconds) with a dark screen between the menu’s multiple files. This has not been a problem in the past (e.g., CS6 or 7). This happens with all browsers.

Here's a summary of correspondence with Mike at tech support (copied with permission). Importantly, TechSmith needs more feedback to prioritize a fix.
------

Cause:
I did some digging and spoke to a few folks in development as well. What we found out is that the flash controller we use in Camtasia 8 is completely different than the one in your CS7 links. The newer controller uses a different way of buffering the video which at the beginning can take a tad longer depending on the Internet connection to buffer the videos. This is done to hopefully avoid any stopping and starting during the middle of the playback of the video. On my end with a faster connection the wait times were not as noticeable between CS7 and CS8 but the slower the connection the more difference there will be.

I’m afraid I don't have any other way around this in CS8.

CS8.1 uses the same controller as 8.0.

I have not seen any other reports of this behavior come through tech support. The behavior will be different for every user since they all have different varying speeds of Internet connection. Unless we get more reports of this being a problem I don't see any immediate changes.

Feel free to post this in the community. It would be a good way to find out how widespread the problem may be.

Please let me know if you have any questions.
Kind Regards,
Mike
Senior Support Specialist

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