Trouble installing "Snagit" or "Jing"

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  • Updated 2 months ago
Went to install the trial "Snagit" and the power went off in a storm. Not sure what happened later when trying to follow up and trying to reinstall it ~ but it doesn't appear like it should as the moon on the desktop(as I remember it) .There are some residuals from prior installs some years ago that come up on the home screen I'm Not real computer savvy and so it still remains
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Noel Hinman

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Posted 2 months ago

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Jason Eagleston, Employee

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Hey Noel, 

Sorry for the trouble getting our software installed. 

Here's a quick video (and written instruction) that walks through the installation process: 
https://support.techsmith.com/hc/en-us/articles/203731078-Snagit-Windows-Installation-Instructions

Please let us know if you still run into any problems!