How do I turn off OneClick / Capture Window in Snagit 12?

  • 7
  • Question
  • Updated 3 years ago
  • Answered
  • (Edited)
Since we now have to assign hotkeys directly to profiles to get the capture we want without having to jump through an extra hoop, I decided the One Click was basically pointless to me now and it becomes a screen annoyance. But it appears there is no ability to just turn it off, right?

So I guess this is both a Problem as well as an Idea. The problem is that I am unable to turn off One Click. The Idea is to allow an option for turning it off.
Photo of Rick Stone

Rick Stone

  • 5236 Posts
  • 2474 Reply Likes
  • Bummed but hopeful

Posted 5 years ago

  • 7
Photo of Manny Carvalho

Manny Carvalho, Champion

  • 1171 Posts
  • 185 Reply Likes
You got it, the Capture Window, the old One Click, can't be turned off.  But Rick this really can be useful because if you leave it at the profiles window that you use regularly than it truly is one click now.  It's not necessary to use hotkeys since you can really put the profiles you use on one page.  Use the arrows to scroll through the profile groups.

Personally, this is one area where I think TS got this right.  The new capture Window is much better than the previous OneClick.  Play with it a little more and it will grow on you.  It can be really simple to use.
Photo of Jason Eagleston

Jason Eagleston, Employee

  • 628 Posts
  • 90 Reply Likes
Official Response
Hi Guys, 

There is a way to turn off the Capture Window with Snagit 12 by clicking on the Snagit system tray icon and toggling the "Capture Window" menu item.

Additionally, if you open up the Snagit preferences, there is a section in the "General" tab with three radio buttons, one of which allows you to only show the notification area icon (the Snagit system tray button), which in turn hides the Capture Window. 

I do concur with Manny, though (big surprise :)), that it's worth giving the Capture Window a try as it gives you quick access to your profiles while also giving you a way to do the quick, unplanned captures.

I hope this helps out, I apologize for the lack of screenshots explaining how to turn the capture window off (the irony is comical, but I only have my Mac at the moment). 
Updated with screenshots: http://www.screencast.com/t/TLvaJj1nf

Let me know if you have any trouble!

Thanks,
 
Jason
(Edited)
Photo of Rick Stone

Rick Stone

  • 5236 Posts
  • 2474 Reply Likes
Thanks Jason! That helps a lot!

As an FYI, 99.7% of what I capture is the simple "set an area" and poof! With the other 0.03% being the occasional video capture (usually an effort to easily demo something to help someone else).

So this will work well for me now that I've defined one key sequence for image capture (which is now the same as I was using) and another for the occasional video capture. And if I ever do find a need to open the one click gizmo, I now know how to turn it back on briefly if I need it.

Much happier camper now. ;)
Photo of Jason Eagleston

Jason Eagleston, Employee

  • 628 Posts
  • 90 Reply Likes
Great to hear Rick, and thanks for the insights into your workflow! As a corollary, we almost added an option inside the Capture Window to turn off the Capture Window, but that seemed very risky, especially if someone just accidentally pressed the wrong menu item. 

Anyhow, very happy to hear this worked out. 

Have a great night!
Photo of Manny Carvalho

Manny Carvalho, Champion

  • 1171 Posts
  • 185 Reply Likes
Thank you Jason, I stand corrected.  It looks like I hadn't yet discovered that feature.  I've always liked the gizmo and find it really simple to just smack the pointer to the side and click the capture type I want.  This iteration really is back to the one click concept. I wish I could still control the length of the line though but this is one change I really like.

I usually just do region grabs as well and I suppose I like it because I usually mess up key combinations since my keyboard isn't always that well lit up.
Photo of The Man

The Man

  • 4 Posts
  • 9 Reply Likes
This reply was created from a merged topic originally titled
Please don't force the horrible 'one-click' slide-out box, I hate it (new in V12).


Previously I used to be able to disable the 'one-click' hideous device (in V11), then I just run Snagit in the system tray and open when needed for the various capture options.

Now I CAN run in the system tray and switch the horrible one-click thing off (which in itself took a while to decipher how to do that in the very obscure preferences labels. I had to go online to support to find that out).

BUT, having switched it off, and having Snagit running in the system tray, if I click on the notification icon, there is NO 'Open Snagit' command - only the godawful 'Snagit Capture Window'.

Shame. I just spent money on an upgrade - I'm sure the program is superior, but the interface certainly is not.

When can we expect some changes allowing users NOT to have some dippy slide-out box cluttering the top/side of my screen?
Photo of Daniel Foster

Daniel Foster, Snagit strategy lead

  • 905 Posts
  • 208 Reply Likes
Hi The Man - can you fill in a little more detail about what you're looking to do from the system tray? If you want to launch a capture, it seems like these options—"Start Capture" or "Profiles"—should cover the bases. If you want to open Snagit Editor, that's there, too.


Are you not seeing these options when you click the Snagit icon in the system tray? 
Photo of The Man

The Man

  • 4 Posts
  • 9 Reply Likes
Thanks for replying to my grumpy comment. I hate the little one-click gizmo. What I want is to be able to 'Open Snagit' - not click all over the place via nested menus (yes, of course I can see the choices your screenshot show) to try to find a profile I can't remember, or have the 'Open Snagit' simply launch the one-click widget.

I want an easy to launch, full dialog box, like the old V11 - see screenshot (where you can see I already have OneClick turned OFF!).



I've had to workaround with hot keys and profiles, which is useful, but on the occasion when I need something different (eg capture an 'object'), I just want to be able to choose that more easily, which the old dialog box did perfectly well.
Photo of ingogliar

ingogliar

  • 1 Post
  • 4 Reply Likes
You are so right about this - this is PRECISELY what I wanted (and did not find in version 12.) I had to ask for a refund and will continue to use version 11 until TechSmith decides to come to their senses and make this an option in 12.
Photo of Gordon

Gordon

  • 1 Post
  • 3 Reply Likes
Agree completely. I have the trial of Snagit 12, but there is NO WAY I will be using it with no 'Open Snagit'. 

With Snagit 12 I have to use either the horrible one click menu / Capture Window, which gets in the way of either my tabs along the top, my scroll bar along the right side or my desktop icons on the left side. 

The alternative of having to dig through nested menus is hateful. Three clicks to capture with fiddly mouse movements or 2 clicks with the old full dialogue box. 

As Ward says below: imagine if every program insisted in this fly-outs... I love Snagit, but it is not that important to my day that is must 'hide in plain sight' on my desktop edge at all times. 

I'm also not a fan of the goth-inspired redesign. Looks dark and dingy and STILL doesn't spot high resolution displays - everything breaks on my Thinkpad X1 Carbon (2560x1440). 

A big step backwards. 
(Edited)
Photo of Jim

Jim

  • 2 Posts
  • 4 Reply Likes
I also asked for a refund and this new interface is useless.
Photo of Ward Mahowald

Ward Mahowald

  • 6 Posts
  • 5 Reply Likes
This reply was created from a merged topic originally titled
Snagit 12 - Hide Fly-out Capture Window?.


Love Snagit, can't stand the "Fly-out Capture Window" on the desktop.  Please give us a way turn this off in Snagit 12!  Hot keys work fine.  I use Snagit constantly, but don't appreciate it hijacking my desktop.  Imagine if every application you installed used this?  Your screen would be ringed with fly-outs and and you would be inundated with stuff popping up every time your mouse touched the edge of the screen (the fly-outs in Windows I are already annoying enough). Otherwise great upgrade, but please, please give us a way to turn that off or I'm going to have to go back to v11.  Thank you!
Photo of donminter

donminter

  • 2 Posts
  • 1 Reply Like
I have to concur with all of the nay sayers above. I hate the new interface with V12. I want my old "open Snagit" option back. Why are you following the MS model? We want MORE options, not fewer! If it ain't broke, don't fix it. You're about to start losing some long-time customers with these last two "improvements" of one-click and the useless icon, now. I don't want profiles. I want options.
Photo of i1patrick

i1patrick

  • 3 Posts
  • 5 Reply Likes
I am very glad I found this post.  I asked the same question in a similar post I placed a couple of weeks ago to ask to bring back the full-sized dialogue box:

https://feedback.techsmith.com/techsmith/topics/snagit_12_can_we_please_just_get_the_full_size_dialo...

Photo of Jim

Jim

  • 2 Posts
  • 4 Reply Likes
Anybody else hate the new interface on version 12 of SnagIT?  I want the old interface.
Photo of Rob J

Rob J

  • 1 Post
  • 1 Reply Like
I'm late to the game here procrastinating on finally doing the upgrade (15 mins ago), but +1 for bringing back larger window similar to V10/V11 where things are nicely laid out and visible without going to three other context menus.

Top of screen flyout gizmo is non-starter, I don't need a flying window with a red circle pestering me when I move my mouse around while my the real print screen button on my keyboard sits there nicely bothering no one. Finished the upgrade and immediately had to search for a way to turn off but could not figure terminology so I wound up here.

ALL windows, including fancy sliding pop-ups, should have an "X" in the upper right corner to close them. Following standard convention eliminates need waste time searching support forums.

One thing that should have been added / retained is the ability to set and easily change which profile is the 'default' to use with the PrtSc key so I don't have drill into context menus EVERY time I do a screen print.
Photo of Mike62

Mike62

  • 561 Posts
  • 164 Reply Likes
You mean: http://goo.gl/mfqgU1
https://feedback.techsmith.com/techsmith/topics/snagit_12_how_to_get_the_finish_profile_button_back_...

Titled:
SnagIt 12: How to get the 'Finish Profile'-button back when using the global hotkey [Printscreen]

Actually this is the main reason for my not updating. I have a lot of profiles.
In pre-v12 versions one cud simply select a profile and hit PrtScrn.
This is not possible anymore, various profiles should be assigned to hotkeys, which isn't workable.
=
Photo of Jennifer Bedford

Jennifer Bedford, Official Rep

  • 424 Posts
  • 48 Reply Likes
We’ve noticed that you’ve been vocal about your love of Snagit and what
you do and don’t like about it. We want to talk with you! Please sign up
for a Snagit usability study and receive a $100 Amazon gift card for
participating: http://techsmith.az1.qualtrics.com/SE/?SID=SV_enief5NOhufdMTX#source=gs
Photo of i1patrick

i1patrick

  • 12 Posts
  • 10 Reply Likes
Thanks, Jennifer.  I filled out the application form.  I would be interested in participating in the study.
Photo of jcap

jcap

  • 6 Posts
  • 3 Reply Likes
I hate the OneClick new thing that wants to sit on my screen near the top! Refund me my money and I will go back to version 11 myself.
Photo of Greg Low

Greg Low

  • 7 Posts
  • 1 Reply Like
A well-requested "feature" of V13 would be to fix the UI back closer to how it was. The annoying one-click thing should be gone. And isn't there any way to go straight from a capture into the editor without now also going through the second "I really mean to capture it" step? Why is the UI progressively getting worse on a product that everyone loves?

This conversation is no longer open for comments or replies.