Twitter output missing, how to reinstall?

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  • Updated 3 years ago
I upgraded my Mac Snagit 4.0 to 4.04 which appears to have solved a memory leak problem, yay. But just now I wanted to Tweet a screen cap but not only does my custom toolbar's Twitter icon not appear, it's not available from the dropdown menu, nor in Preferences > Outputs. What the heck?

I found the Twitter.snagitplugin here https://www.techsmith.com/snagit-outputs-mac.html  and downloaded it, but ... now what? No install instructions? Where does it go? Do I need to restart Snagit? 
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amarie

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Posted 3 years ago

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amarie

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Doesn't appear anywhere ... 
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kurrykid, Champion

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Hi Anne Marie,

My preferences look like yours as well but if I go to my Share menu in the Editor, I have Twitter as an option (and I haven't downloaded the plugin). Do you have it in your Share Menu?



Dave
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amarie

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Interesting, I didn't realize that was a menu! I thought it was a button that would share to my last-shared place, whatever that was.  (UX designers some help please).

Thanks for the reply, but in any case, I got it to appear as an option in Preferences when I restarted my Mac.  Still think it's bad form for custom settings to get wiped out when updating to a .dot release. 
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amarie

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Hmph I just checked again and it's not appearing in Prefs anymore (right part of the screen cap below).  Weird!

But Twitter *is* appearing in that Share dropdown, as seen on the left.  

I don't understand the logic of the top half vs. the bottom half in the Share dropdown, vs. the top half and the + dropdown menu in the Sharing Output Prefs.  Is there some significance of their locations? (Note that YouTube appears twice in Prefs but not at all in my Share menu, for example.)

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Luke Griffioen, Employee

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Hi,

Sorry for the confusion, here's what's going on:

In your screenshot on the left, the bottom section is share outputs that are included with Mac OS X and can be managed in System Preferences. The top section is share plugins that TechSmith has developed for destinations not supported by the system.
In your second screenshot, the top section is where you setup/configure your accounts for the TechSmith sharing plugins. The bottom menu is simply a means to add multiple share items for the same destination. For example, if you have 2 different Dropbox accounts, you can set them up independently and have 2 share items rather than having to log in and out of the accounts all the time.

I hope this helps!