UI inconsistency - turning off annoying OneClick is not at all intuitive.

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  • Updated 2 years ago
Every time there is a major version release to this product I dread what may have changed next.  Although release 13 didn't have the steep learning curves other upgrades have had in the past, there is one inconsistency with the UI that to me, frankly makes no sense.

When one goes into Capture Preferences, I expect to see ALL preferences.  Under Capture Preferences / General I see options for Capture Window / Capture Window & OneClick - but nothing to disable OneClick.

I spent 15 minutes looking for a way to turn off the annoying (to me) OneClick until I finally gave up and did a Google Search.  Returning this:

https://support.techsmith.com/hc/en-us/articles/203731798-Snagit-Windows-Turning-off-the-floating-on...

This article succinctly demonstrates what I am referring to with regards to major UI changes over the last 3 releases.  Nothing has been consistent.

I would have thought logically this option would be under preferences - but instead it's under the OneClick View menu.  
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it.wally

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Posted 2 years ago

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Ernest Cook

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Totally agree. STOP making major UI changes. You are making me want to stop buying the product.