Unable to export in camtasia mac - EL CAPITAN | TechSmith Customer Community

I have the same problem. Very, very annoying. I can't export no matter what I try. And no, restarting didn't help. Reinstalling didn't help. Just the same nothingness as in the mp4 linked above. Camtasia is completely useless this way.

Comment

2017-03-24T14:04:36+00:00

Robert R., Online Community Admin

1560 Posts
468 Reply Likes

Hi there;

Sorry to hear of the troubles; have you opened a support ticket concerning this issue? Do you have your ticket number handy so I can look up the history of the ticket and speak to the tech that has been helping you?

-Robert

2 years ago

13 Posts
0 Reply Likes

I've stopped using Camtasia 2 for Mac because of this issue. It's just crap!

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2 years ago

13 Posts
0 Reply Likes

Does anyone know of a good editing program that works for Mac El Capitan and that will actually export video after you've spent hours getting it right? That rules out Camtasia 2 for Mac as a contender of course..

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1 year ago

txell.llorach

2 Posts
0 Reply Likes

Hello, I am facing exactly the same problem using MacBook Pro, Camtasia 2 and OS High Sierra version 10.13.3.

Any help?

Comment

2018-04-04T10:49:22+00:00

Robert R., Online Community Admin

1560 Posts
468 Reply Likes

Hi there;

The issue is likely due to you using Camtasia 2 on Mac OS X 10.13 as it is not supported/fully compatible with that operating system. You can see supported operating systems here. Note too that you can get directly in touch with our Technical Support team here.

-Robert

2018-04-04T11:08:27+00:00

De Visée

3 Posts
0 Reply Likes

So we should upgrade (and pay!) to Camtasia 3 to get it to work on an operating system that has been out since June 2017? I wouldn't count on that and will not take the risk, as Camtasia 2 did not work on osx 10.12 on the same MB Pro either. Vice versa, Camtasia 2 works just fine on a brand new iMac Pro running the latest 10.13 version. Ergo: it's not the operating system, Camtasia is just incompatible with MB Pro-s.