Unable to get free trial for Snagit 2018 for Mac. The sign in is greyed out and clicking the Free Trial within the Snagit window takes me to a blank tab. Logged into my TechSmith account . However, the products page only allows to register for a software key. How do I get the free trial?
Sorry for the trouble with Snagit. Are you using Google Chrome when trying to begin your trial? We've seen an issue where a blank tab opens but doesn't allow you to complete the sign in process.
So, depending on which browser you're using, this is roughly what you should see:
1) Exit Snagit 2) Relaunch Snagit from your Applications directory 3) You should receive this screen:
4) Click "Sign In..." 5) Your default browser should open up with a prompt to sign in 6) Once signed in, you should receive a dialog similar to this (might be slightly different if using Google Chrome):
7) Clicking "Allow" should open Snagit again with the trial started.
Let us know if any of the steps above aren't happening for you.