Unable to record video using webcam

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  • Updated 9 months ago
I'm having difficulties using the latest version of Camtasia to record video using my webcam. My webcam is recognised by all programs, however it is not recognised by Camtasia. The only option under camera is 'do not record camera'. Has anyone had this issue?
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mdello

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Posted 10 months ago

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val.lotus

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Hello

I've got the same problem and even with a help of tehcnic support, we didnt actually success to resolve this problem. They recommnd me to use an external webcam what I didnt yet try because timing very full.
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mdello

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Thank you for your comment, but I am using an external webcam! It's not a laptop, it's a desktop computer with a webcam connected via usb.
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mdello

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Further, it worked in the past, and doesn't now.
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Rick Stone

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You should contact TechSmith Support.

Techsmith offers FREE Support
https://support.techsmith.com/hc/en-us/requests/new
1-517-381-2300 or 1-800-517-3001 (U.S. & Canada Only)
8:00 AM to 7:00 PM EST Monday - Friday

Cheers... Rick :)