Unable to save my voice narration on version 8.6.0 on Windows 8.1

  • 1
  • Question
  • Updated 3 months ago
When I stop recording - I am adding a voice narration - I get a dialogue to save narration as but it never asks me for a file name and then deletes my narration when I cancel? Version 8.6.0 running on Windows 8.1.
Photo of Harry Hemstreet

Harry Hemstreet

  • 2 Posts
  • 1 Reply Like

Posted 3 years ago

  • 1
Photo of Kelly Mullins

Kelly Mullins, TechSmith Employee & Helper

  • 2793 Posts
  • 590 Reply Likes
Hello,
I'm sorry you are having trouble!

That is a Camtasia Studio dialog box... What happens if you click the Hide Folders button on the bottom? Will it display the field to give your file a name?

What happens when you click the Save button in the dialog box you show in your post a bove?

Kelly
User Assistance
TechSmith
(Edited)
Photo of Harry Hemstreet

Harry Hemstreet

  • 2 Posts
  • 1 Reply Like
Voice narration will be deleted - do you want to continue - Yes No - No is the only answer accepted.

This is what the help says:
  1. Click Stop Recording when done. Name and save the audio clip. The voice recording is added to the timeline.
There is no opportunity to do any of that.

I just exited the application, started over and now it lets me name and save the audio file. In the first test I had done a few edits before starting my narration and was attempting to add new narration. Don't know what happened but it appears to work now. I will get back to you if I have the same problem - thanks for your help!
Photo of Timbre4

Timbre4, Champion

  • 669 Posts
  • 262 Reply Likes
Sometimes a re-start is the simplest cure for application abnormalities and your best entertainment value!
Photo of jmurray1

jmurray1

  • 4 Posts
  • 0 Reply Likes
You speak the truth!