Unable to sign in to screencast.com

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  • Updated 3 years ago

I'm using Snagit (MAc), and I'm signed into Techsmith fine, but when I try to share using screencast.com, it says "Unable to Sign in: Please verify and password". Triple checked it's the correct password. Any idea what's wrong?
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Posted 3 years ago

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Photo of Luke Griffioen

Luke Griffioen, Employee

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I'm not sure what's happening off the top of my head, but one thing you could try is in Snagit preferences, try logging out of the Screencast plugin and logging back into it.