Unable to stretch video vertically or horizontally in Camtasia 9

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Hi there, in Camtasia Studio 9, I was easily able to stretch a 1120x840 recorded video onto a 1920x1080 canvas without any black bars whatsover. It fills the whole canvas. When I try stretching a video to fit the whole canvas on Camtasia 9, I can only stretch it diagonally and I can't fit the entire video onto a widescreen format without black bars. I was easily able to do this on Camtasia 8. Does anyone know what to do?
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Khris Sison

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Posted 2 years ago

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Joe Morgan

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That is not normal behavior as you know.

Camtasia 9.0.2 has a bug. Camtasia may have updated itself recently without your knowledge.It is also  giving other users problems with aspect ratios and preventing them from changing things.https://feedback.techsmith.com/techsmith/topics/aspect-ratio-problems-after-9-0-1-update-from-nov-9t...

I'm running 9.0.0 and don't have that issue.



 
You should contact Tech Support.

This is a Free Service. Submit a ticket at,

       https://support.techsmith.com/hc/en-us/requests/new

Or call, >>>

 Toll Free: 800.517.3001 (U.S. & Canada Only)

8:00 AM to 7:00 PM EST Monday through Friday

Regards, Joe


 
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Josh Holnagel, Employee

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Try holding the "Shift" key as you click and drag a handle. If that doesn't do the trick, then it's possible you've found a bug and should follow Joe's steps above. I'm on 9.0.1 and holding "Shift" works for me. I believe this is a change from version 8.
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Daman Arora

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THanks @Josh you just saved my day
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quyle1703

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Thank you so much Josh it works on the latest version of Camtasia :D
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kayakman, Champion

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I can confirm this issue; I filed a ticked w/Tech Support yesterday

this did not happen in CS 9.0.0, and only started w/9.0.1

I can also confirm that holding shift key will enable you to stretch the video clip in canvas
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Joe Morgan

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In practically every video editing program out there holding the "Shift Key" locks Aspect Ratio when dragging to resize.Same thing with still image editors.

Holding the shift key to unlock aspect ratio is both un-natural and Bass-Ackwards from my standpoint.

Camtasia 8 doesn't unlock the aspect ratio when you hold Shift either.
SnagIt 13 locks the aspect ratio of text boxes and callouts when you hold the shift key.

Why in the world would Camtasia 9 function differently?

If it's not actually bug it's just wrong and UN-intuitive from my standpoint.

I'm hoping you "Josh Holnagel" will confirm this behavior is by design or a bug.

Because if it's not a bug, I will post a Feature Request to make it function in the way most people would expect it to behave.

Thanks,Joe
 
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Rick Stone

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My own guess here is that when you decide to change the aspect ratio it distorts the video in some way. So it seems to me at least, that this is totally by design and likely just one of the reasons Camtasia has an easier "feel" to it than other video editors out there.

Think about the folks that use Camtasia that never have ever seen or experienced a different video editor.

Now think about the nightmarish support calls TechSmith would likely receive if someone just grabbed a corner sizing handle and off they went. Why is my video now all wonky looking?

Also, my guess is that you don't see a whole lot of folks moving away from something like Premiere Pro or Sony Vegas to something like Camtasia.

Again, just my own viewpoint on this but I'd be willing to bet I'm not far off the mark. ;)

It will be interesting to see TechSmith's answer.

Cheers... Rick :)
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Joe Morgan

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If that were the case,
Try asking yourself why Camtasia 8 doesn't function like that.
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Josh Holnagel, Employee

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I can confirm that this is by design, and mostly for the reasons Rick brought forth. Since most of the time "stretching" an image or video is bad for the video, the team wanted to make users go out of their way to make that happen. I can agree that when compared to some other editors, this can seem "backwards", but it's intended to give the user the best result possible. The Snagit comparison is interesting, because you might notice that even in Camtasia 9, the shift key locks the proportions of annotations (callouts) and shapes, but unlocks the proportions of images and videos.

Joe, you are more than welcome to post a request to change it back. It was something we debated internally quite a bit. Initially, I felt as you do, but after some use, I stopped noticing the difference. It's just so rare that I want to stretch/skew images and videos. I wonder if Khris might let us know why he was trying to do this on purpose.
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Joe Morgan

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I should have read your response a little more closely before I responded below.I had a hard time getting past the I can confirm that this is by design, and mostly for the reasons Rick brought forth.
The pieces of that puzzle don't fit for me.

For me.I resize annotations and callouts often.

However,  I import PNG's and resize them a lot.
SnagIt screen captures of various sizes, Photoshop and Illustrator  image I create, things of this nature.
They need re-scaling to look right against different backgrounds in most cases.It's nearly impossible to know the exact size an image needs to be with respect to the background it's placed in.
Now when I hold shift out of habit the image gets skewed and distorted.

 Regards,Joe
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Josh Holnagel, Employee

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I can definitely see where that would trip you up, Joe. Thanks for taking the time to explain why the backwards behavior slows you down. This is helpful.
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Joe Morgan

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Sorry Josh,
I still think TechSmith got this functionality backwards.

Think about it.  Changing the aspect ratio of a video will produce a low quality and/or out of focus video.
So changing it should require a "Unique Step". A step that ensures applying change is unlikely to occur by accident.

Yet, the way you change the aspect ratio of a video is to simply hold down the shift key. That's the same procedure used when re-sizing  callouts and annotations.

  However, all of the Camtasia Annotations,Text Callouts,etc. Have their aspect ratio locked when holding down the shift key and re-sizing.
The opposite of what happens with videos.

Should holding down the shift key and dragging effect different forms of media in different ways?
 Can you not see an easy to confuse conflict of functionality's here?

All previous versions of Camtasia "I Believe" changed aspect ratios by dragging the Side/Top handles of a video. This is also a "Unique and Deliberate" move.

I will be posting this as a feature request in the near future. I got Thanksgiving breaking out around here.Enjoy the holiday.

Regards,Joe
(Edited)
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Mal Reynolds

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I think that Adobe has the right of it in this; when they want something to behave "differently", their go-to key is the Alt key. It's called that for a reason...
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Rick Stone

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Happy Thanksgiving all!
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kittymoonchild

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I'm having the same problem:  "It's nearly impossible to know the exact size an image needs to be with respect to the background it's placed in. "