Unable to save Camtasia Produced File

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  • Updated 7 years ago
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When I try to produce my Camtasia recording I get an error message saying that I cannot save the file. I successfully produced a different video last week.
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Barbara

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Posted 7 years ago

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Randy Schott

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Hi Barbara,
Looks like this question slipped through the cracks. Sorry it took so long to respond :-(.

There could be a number of reasons that might cause the issue you are describing. You might be able to find an article that helps in our knowledge base:

http://techsmith.custhelp.com/app/ans...

If not, our tech support is free. They are great at diagnosing these types of problems.

You can create an account and submit a ticket here:
http://techsmith.custhelp.com/app/uti...

Let us know if you get it sorted out.

Randy

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