Unable to sync captions due to lag time when clicking words to match up with audio.

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  • Problem
  • Updated 6 years ago
  • Solved
I'm trying to sync captions imported from Powerpoint with my audio and video. However, when I use the "sync captions" feature there is a several second "lag" every time I click on a word to mark the caption. As a result I can't properly sync the captions. I don't know what to do! Any help is appreciated.
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Posted 8 years ago

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Photo of Steven Garske

Steven Garske, Employee

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Official Response
Hello Everyone,

I may have some good news about your problems with lag while using sync captions. We just released Camtasia Studio 8 and you might be happy to learn that we improved some performance bottlenecks that may have been the cause of the lag.

First, captions in Camtasia Studio 8 should now perform much better when they contain a lot of text such as the case of pasting in a large script. You should notice improvements in how much faster it is to paste, edit, and split captions with that much text.

Second, if the lag you were witnessing was more of an issue of the playback, our new rendering engine in Camtasia Studio 8 should result in less playhead jumpiness and stuttering, allowing you to be more accurate with your timing.

It’s possible some lag may still occur on slower systems or cases with a complicated timeline or lots of caption objects. In that case, many of the workaround posted here should still help. Hopefully the new caption workflow allows a much smoother experience when correcting any potential timing problems as well.

You can learn more about what's new in Camtasia Studio 8 here: http://www.techsmith.com/camtasia-wha...

You can even download and try the fully functional trial for 30 days without having to uninstall your previous version of Camtasia Studio.

Thanks again for your feedback. We hope you will try Camtasia Studio 8, and let us know what you think about the new Captions workflow or any other feedback you may have!