unflatten file

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  • Updated 5 months ago
  • (Edited)
I created a chart in snagit and saved it on my computer to send to coworkers. When i went back in to the editor the file was flattened and i can no no longer edit that document. Any way to unflatten the document? I am using a mac and version 4.0.5.
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sarah.weaver

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  • annoyed

Posted 3 years ago

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Luke Griffioen, Employee

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Hi Sarah,

Snagit works with 2 types of image files, standard ones (png, jpg, etc.) and then our own type, snagproj. If your source image was a standard image, then there is no way to unflatten it because it's just an image with edits burned in. If you had a snagproj, then you can edit those forever because they have all the editing information stored in them. I'm not sure which type you started out with, but I would check in your Snagit library and see if the original editable version is still there.

Let us know if this helps, or if you have further questions.
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Scott Zimmerman

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I have this happen to me periodically too. I often have my layered work, but then save as JPG. If I don't manually save it as snagproj first then I've lost all my work at times.
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Rick Stone

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Did you check your library for the presence of a SNAG version? If it exists, it should have the unblurred image.
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Cary

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The object is located in my SnagIt 19 Library. I thought I might be getting somewhere when I tried SmartMove which indeed did select the blur amongst the other objects. But when I dragged away the blur, the underlying space is sadly, blank. (Successive smart moves only produced further fragments. It seems the letters were obliterated by the blur?)
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Luke Griffioen, Employee

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Hi,

If you revert the document to original, all of the original data from the screenshot should be revealed again. You may want to duplicate the document before doing this.
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Cary

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Thanks for the suggestion...the document reverted allright but the object I'm trying to "unpeel" - the password and its overlying blur - vanished (I Ctrl Z'd it back though...still unpeeled of course)...
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Luke Griffioen, Employee

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Can you explain what you mean by unpeel? I guess, was the password part of the original screenshot or was it added later?