Unhappy about Output Presets

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I purchased Camtasia 8. I cannot express in words how extremely disappointed I am that your company removed practicly all of the presets for exporting videos. I use Camtasia for video DVD projects... guess what? The preset for DVD output isnt available anymore. It was in C7, C6 and I believe it was in C5 too. Instead of SAVING me TIME, now I have to research, call, write, and do everything else BUT work on my video because you decided to over-simplify your presets.
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Dustin

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  • unhappy

Posted 8 years ago

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Kevin Mojek, Employee

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I apologize for the trouble. Yes, the current presets are for web-friendly MP4 content. We tried to keep the list short, but may have oversimplified it a bit. I made a production preset file that should be equivalent to the DVD one in previous releases. You can download it here: http://www.screencast.com/t/rT47ICK8

You should have a folder named 'Custom Production Presets 8.0' in your Documents\Camtasia Studio folder. If you copy the preset file there, it should show up in the preset list after restarting Camtasia Studio.
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Dustin

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Kevin, thanks for the reply and for the preset. I used it, exported my project and burned it onto a DVD w Windows DVD Maker on Win 7. The exported AVI looks so so on my computer and on my old TV - but when I watch it on my new widescreen TV the video looks crappy... not so much the images but the text looks pixelated and horrible. Basically, my client will not accept the project in its current state and I wont get paid for my work if I cant get this resolved.

I dont recall having text problems like this with previous version of Camtasia and I have never had this problem with Adobe Premiere CS5.

If you go to http://www.dustindrorbaugh.com/c8/ you'll see a list of images I took as my project is displayed on my TV. You'll see the issue I am talking about with the text. I need help outputting this project in 100% extreme audio and video quality. My client is VERY VERY picky about quality. If I had known the new version of Camtasia was going to exclude presets, outline my images that have no outlines (previous post - see image in link abobe) and produce poor quality text on screen I probably wouldnt have upgraded.

I'm hoping you can help me turn this around. It seems Camtasia / TechSmith decided that instead of making C8 an all encompassing video production tool, its been entirely revamped with only web output in mind, which is disappointing.
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Kevin Mojek, Employee

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Unfortunately, the last image (3419) looks like a known bug; with light-colored images or videos over a white background, we sometimes show gray border lines on the right and/or bottom that shouldn't be there. We are working on a fix for the next maintenance release that should be available soon, but we don't have a firm date for that at this point. Until then, the workaround is to add some plain white callouts to cover up the lines.

I'm not sure what's going on with the others though; with the preset, the produced AVI from Camtasia Studio should have the same quality as in CS 7. To diagnose this further, the best route is probably via tech support, so we can get a copy of your project.
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Dustin

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Thank you.
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Larry

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After fussing with screen recording not working, the update fixed that in short order. Now that I have played with Camtasia 8 for a few hours, I have to say the "front end" of Camtasia 8 is the neatest thing since sliced bread!!! Thank you! Thanks for making the program a lot of fun to use. I have noticed too that the back end of the program is sparse on output options. They are not as plentiful as in Cam 7 and I hope this will be addressed in the future. I produce a number of DVDs and will be going to Blu Ray soon. Meanwhile, is it possible to copy over some of the xml preset files from Camtasia 7 into Camtasia 8? Just wondering.... Thanks, Larry

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