Uninstall partially installed snagit version 13

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  • Updated 2 years ago
I messed up moving SnagIt to my new laptop. I downloaded Version 13 and installed it all the way up to the point where I needed to enter info for the free trial. Not wanting to pay again, I then discovered I have version 11 and a key, so I downloaded that version.

Now I can't run SnagIt 11 because it's blocked. And I can't uninstall Version 13. The message when I try to uninstall says, "Setup has detected that the SnagIt application is currently in use. It is possible that SnagIt is running in the system tray or as a result of other apps accessing it. Click Exit to quit setup. Click Close SnagIt to close the SnagIt app.

When I click Close SnagIt, nothing happens.

How to get rid of SnagIt 13 so I can finish running SnagIt 11?
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Jan

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Posted 2 years ago

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Photo of Joe Morgan

Joe Morgan

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SnagIt is essentially 2 different programs.

Open Task Manager and stop SnagIt 13 by highlighting it and hitting End Task.

The Editor is stopped from the top of Task manager.

SnagIt Capture will be further down the menu and filed alphabetically.

Regards,Joe

(Edited)
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Jan

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Worked like a charm, thanks!